Customer Ratings & Reviews
- SKU:
- 3519732
Customer reviews
Rating 4.6 out of 5 stars with 1400 reviews
(1,400 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 1 out of 5 stars
HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unprofessional. This service is a ripoff. I am extremely disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
No installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody showed up to the house. Bestbuy did not call or confirm cancellation of install
No, I would not recommend this to a friendRated 1 out of 5 stars
Cool stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, you can order these on Amazon for cheaper (half the price) AND they send you the drill bit that cuts the exact size hole in your wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thy come to my house try to sell 12 ft cable 79$ same cable I bought for outside 24.99 and never ever use geek squad
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for sharing your review with us. There are some cases where our Geek Squad Agents may need to suggest a different accessory option, in effort to provide the desired outcome, but the expectation is always to be polite and professional. We want our customers to feel comfortable working with our Agents, especially when in their own home. I hope the job was ultimately completed, but if you require further assistance, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Tech guys a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed by clown who came to install it despite available area to install
No, I would not recommend this to a friendRated 1 out of 5 stars
wrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the correct item but no one answer phone at geek squad or they tell you leave a number and they will call you back but never do
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when you can't get in contact with an Agent and we apologize for this inconvenience and burden. We are experiencing higher than normal call volume due to COVID-19 and we appreciate your understanding. Regardless, we'd love to see how we can help get and what options are available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 1 out of 5 stars
Not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv before making sure this was the proper extension. It was such a hassle, will not use them again.
I would recommend this to a friendRated 1 out of 5 stars
DON'T LET THEM ANYWHERE NEAR YOUR TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE TELL ME IF YOU GET A RESPONSE. HIRE A PRIVATE FIRM FOR REAL SATISFACTION.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive they couldn’t hide the wires so it was not need I canceled total tech
No, I would not recommend this to a friendRated 1 out of 5 stars
wouldn't do it once they were onsite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.told us the wall was exterior and it was not. Called them to have them fixed but they never called back. Did get a partial refund.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We're sorry that we were unable to complete your services as originally expected. It's understandable that this was a little disappointing. We're glad to hear that you were able to get this service refunded.
Rated 1 out of 5 stars
Failure neither Subs or Geeks had on ticket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neither one of the Subs or the Geeks had this job on their ticket. Failed to occur
No, I would not recommend this to a friendRated 1 out of 5 stars
Shoddy work. I expected very nice from geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy job fro m geek squad. They have rather left me with more cost & work
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this item. Wall would have not looked good. Soory.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sold me used products and were very rude when I attempted to get the issue rectified.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No Show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one came to my house for the install. Not acceptable.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not complete installation and damaged my wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the product available to install the wall Mount
I would recommend this to a friendRated 1 out of 5 stars
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic extension cord. Will order from discounted store like Parts Express next time.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed tv and more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were EXCELLENT! They were on time a d professional. They were able to give me a walk unit i wasnt expecting and even helped with our wifi while there! I cannot say enough how helpful they were. After they left within 5 minutes we had a problem. They immediately turned around and came back and soloved our problem. Best service ever!
I would recommend this to a friend - Pros mentioned:Cable management, Overall performance
Rated 5 out of 5 stars
Didn't want wires hanging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives my tv a neat appearance. No hanging wires. Had Geek Squad install for me. Abby and her assistant did a great job
I would recommend this to a friend