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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,400 reviews
  • Rated 5 out of 5 stars

    Don't mess around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to the pros to install this power option. Also be sure to buy wall rated HDMI cables to go along with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Scott for installing this entire unit. So efficient, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK squad service was excellent as always. Professional, knowledgeable courteous agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute addition. Glad I did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I decided to add this to my install so that I could have a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    polite installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional and the product appears to be fine. I was extremely unhappy with the rude and disrespectful to my family received from the store manager, John Thomas. I have spent much more than $10,000 at Best Buy already in 2017 but will actively look for other options to spend my money. I would think that a company in the customer service industry would want to treat their customers better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install TV and bracket but could not run the wires through the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for installation so I I guess it’s ok. How do you rate something you had nothing to do with until it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Nice professional finished look to wall mounting. Would suggest for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv installed and wanted all my components plugged safely into one location, so this was the oerfect product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good geek squad add-on service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good add-on geek squad service when pairing wall tv mounting with the in-wall power kit to allow for an exceptional clean look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeksquad rep did an amazing job with my installation. He took his time and answered any questions that I had. Very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an affordable solution to concealing power cords safely in my wall. My tv floats on the wall with no visble cords!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELP!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very thank for to have there support if i run into trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging and making all the necessary changes in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad team can deliver a pro look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, geek squad recommended to me not to do this because of the panel wood. Iy might cause the wood to splinter. Thanks team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Neded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was cancelled because I already had a power outlet high on the wall behind my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an add-on service. Such a smart choice. Its cordless with 1 cord....interesting technology, but very smart choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good electronic store. If you want gadgets then you can get them all here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did great job installing my television and connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed it for me. It made things a lot easy with the TV, soundbar and DVD player.

    I would recommend this to a friend