Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 295 reviews

Rating Filter

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 295 reviews
  • Rated 4 out of 5 stars

    Good addon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has straightforward install and functions well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and clean looking install easily run cables through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my tv look like a wireless box. Great idea. Looks neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked adeqately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was recommended by my Geek Squad installer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great - good attitude and they knew their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through a few hurdles, however happy with the outcome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we did very well. The TV is your only thing that works in the whole house. It is wonderful and the service people were great too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good help..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV but didn't manage my cables as neat as I would like and gave me no tutorial on how to use my product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to get the follow up service visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my Geek squad tv installation was happening, I purchased a bundle and set up with a geek squad installation for today from 8am-Noon, but I never heard from anyone, they never showed up, and now I am spending over an hour on the phone trying to find out what went wrong and reschedule an appointment. My installers yesterday were very good (George) he was there with me and heard crystal clear that the woman on the phone set up and confirmed follow up service from 8am-Noon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have no idea want this description means!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is an IWPE BUNDLE - TV SINGLE STUD BAY? What ever that language is, I don't speak it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Hawkermike – That’s a good question. I can see how that description could be a bit confusing. The IWPE stands for in-wall power extension, and the rest explains that it was installed between two studs. I apologize that this wasn’t made clear to you. If you have any other questions, please call us at 1-800-GEEKSQAUD (1-800-433-5778) and we’ll do our best to clear everything up for you.

  • Rated 5 out of 5 stars

    Geek Squad and our project

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad were on time, respectful and knowledgeable. We had two TV's mounted along with the in-wall plugs installed and Sonos system installed. The team reviewed all the features of the items and were also helpful with our Comcast set up and recommendation for upgrading to maximize the quality. The service is expensive if you are DIY type of person but well worth it to us at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting my home theater setup with speakers and an a/v receiver, I knew I wanted to finally get my LG OLED TV mounted onto the wall. Additionally, if I was going to spend the money to have the TV mounted on the wall, I didn't want to see the wires running down the wall from the TV to the receiver. Therefore, I ended up having to purchase this connection box to make it work with my existing home. The Geek Squad guys cut two holes in the wall (one hidden behind the TV and one near the floor at the same level as your standard 110v outlets). For a house that isn't built with the home theater wiring into the walls, this is the next best thing. The Geek Squad did a great job with the installation and I don't have to look at the wires running down the wall. This works great for my home theater setup in this house. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job with mounting and setting up the TV before they left. Ben and Josh were very friendly yet professional. They made sure to respect my time since I work from home. They arrived early and got the job done quickly. To add icing on the cake, I had a delivery from Amazon that was left in front of my garage. The offered to bring the two boxes upstairs for me! Very stand up gentlemen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel who delivered and installed our new big screen television was great. Attention to details and also made suggestions was excellent. It was a pleasure to have someone who new what they were doing and personable in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in, set up our new TV along with mounting it on the wall. They were very professional and we would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an amazing job I such a short time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Customer Care: Geek Squad installed my TV and advised me on how to best position my TVS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta give it to the Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. Discounts on installs and service has already more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Samsung Frame TV mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and mounted it quickly. They were communicative and helpful. Amazing service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job for us!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gook Squad members removed our old TV from the wall and mounted the new one. It required an electric outlet behind the TV and they were able to install that also. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. They spent extra time figuring out how to mount the tv just right. Highly recommend a total tech membership.

    I would recommend this to a friend