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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Verizon LTE Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicole was outstanding! She installed the LTE Extender and it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdmi installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wireless HDMI and they made sure that everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great with wide range coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Orbi with 6,000 square feet of coverage id working well for our country inns, two houses separated by parking. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my access point perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure everything was working properly before leaving our home. Everything is working great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi extenders and camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 agent came to install The first was a Bestbuy vendor he did wanted to do it he had wrong work order. I had to convince each installer the plan works. They were hesitant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add ons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet when I do I know it will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew exactly what to do to get the orbi to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in to work on the connection integards to the network not connecting on the guest WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad are Great getting things done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my wifi connector & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents found the proper place to plug in my device so my wifi would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Exyender was installed without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. No issues with the product and connects well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team member was very knowledgeable and explained everything in detail in a manner we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could not have been easier to install,but it is no longer needed since we relocated out router,so we gave it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart and helpful! Thank you everyone in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff in home visit by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. When we purchase any electric device I always use the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and the Technician was awes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up a receiver for the tv and set up a wfi mess extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extender

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this network extender and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Even told our friends about it and showed it to them as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy= incompetent. Think I'll win a $400GC?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get 1 star because it works. Process is terrible. What you're quoted in store and what they charge you with when your done... much different. Cost went up an additional $400 due to store incompetence. Never would I have used BB to install anything had I known upfront the amount they were charging. Don't believe a word they say... OH and they charged $99 to deliver the product they had to bring out to do the in-home install. Make sense of that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM REALLY WORKS INCREASED RANGE TO WHOLE HOME

    I would recommend this to a friend
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