Customer Ratings & Reviews

Just, wow!!! I cannot say enough about the service we received from our Geek Squad reps, Caleb and Mack. They were professional, knowledgeable, and extremely polite. I was impressed with the time they took to make sure I understood how to use all the equipment and they patiently answered all of my questions. They did an outstanding job with installing our tv, sound system, wifi extenders, etc. Thank you for a job well done!!

I had Geek Squad come to my house 2 times prior to this last guy and they never fixed the problem. The last guy that came, fixed the issue and was very helpful explaining how the system worked. I hope next time I need Geek Squad I will get that same technician.

Mike is an excellent tech. He diagnosed our problem and save us from an unnecessary purchase. Our problem was an outdated television not an internet issue. Mike took time and was helpful. I am very happy with his knowledge and willingness to help.

It was very easy setup by the tech and he got rid remotes for me.

On time, greatService, work done to perfection! And Friendly tech

Techie took all needed steps to get me set up and was pleasant.

The agents were kind, thorough, skilled, patient, and the whole experience was enjoyable. Definitely the A Team (we have had the xyz teams of subcontractors for weeks and several visits that were horrible). THANKYOU for these agents!!! Excellence at work.

The agents connected my speakers to my sound bar efficiently

Kip and his associate as always provide exceptional service and installation. Kip provides excellent recommendations and his product knowledge is second to none.

not enough choices to adjust the sound quality volume, bass & treble is it

The service technicians were on time, called in advance of their arrival, completed the work in a timely and professional fashion, and gave me a hands-on demonstration of how to use the system. They were the best!

Prompt, friendly, efficient service. Also, able to take the old TV away.

The Geek Sauad is the best. Again they came out and setup my Sonos soundbar and explained what I needed to know. Great job.

The service was good, and even though I had to bring my computer back several times the associates were helpful and did their best to solve the problem

The agent was efficient and effective and thoroughly explained to me what he was doing as he did it. I would request him for any installations in the future

Professional service, Knowledgable, Provided sound alternatives.

The speakers didnt work so it turned out that it was the tv so they replaced the tv and this is one is Blurry. I tried calling several times to see if they would reconnect my sound bar and subwoofer. I have not heard back. I very disappointed in how long this precess has taking.

This team did a great job on setting it up. I couldn't have done it myself.

somewhat poor - first it wasn't the Geek Squad but contractors - they didn't seem like I was a valued customer - and a couple days after they left the sound bar was cutting out, it was just very briefly but that is what the problem has been all along

Took two tries but it works great. The sound is very good. The installers were very friendly and knowledgeable.