Customer Ratings & Reviews
- SKU:
- 7857544
Customer reviews
Rating 4.8 out of 5 stars with 186 reviews
(186 customer reviews)to a friend
Customers are saying
Customers are pleased with the Add-On Computer Tune-up, especially the overall performance of their computers after the service. Customers also appreciate the computer speed, easy setup, and the knowledge of the technicians. However, some customers have reported difficulty connecting with support by phone.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It works again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked again! Thanks for working magic for us!
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad was a no show.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On 3/13/26 Geek Squad agent was a no show. No call or text to us. When I called they told me there was not an agent they could send out. Very poor communication.
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rescheduling, long waits for service both when talking with Geek squad and making appointments.
No, I would not recommend this to a friendRated 3 out of 5 stars
Couldn"t fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't fix. Had to send someone to my home instead.
I would recommend this to a friendRated 2 out of 5 stars
He’s exceptional he helps me out every time .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He’s exceptional he helps me on everything that I bought from Best Buy
I would recommend this to a friendRated 1 out of 5 stars
Geek squad worked on my desk top computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my desk top HP computer in because it was running slow, after going to a website it would just abruptly go back to the home screen. Still extremely slow to start up when first turned on. They had told me it would be faster once they cleaned it up and reinstalled everything.
No, I would not recommend this to a friend