Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.2 out of 5 stars

  • Professionalism

    Rating 3.5 out of 5 stars

  • Expertise

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers highly value the overall performance, ice production, and installation speed of the Add-On Secondary Ice Maker Install. The ice maker works as advertised and produces ice quickly, with many customers finding the installation process easy and fast. Some customers have noted concerns regarding the noise level and functionality of the ice maker. Additionally, a few customers appreciate the large capacity of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Rated 1 out of 5 stars

    Installation Fail

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time service has been out and still icemaker not working. From 1st install to present not even 1 ice cube as been produced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians do not work by appointment. This is poor. They show up when nobody is at home to take delivery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great Installation Service, all went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not aware of these tools. The installer must have used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians were excellent. They were courteous, capable and very respectful to us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To slow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice to slow! Takes days to fill the bucket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery/Install Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team for my Refrigerator and Ice Maker install were knowledgeable, courteous, and cleaned up the area before leaving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not quite tight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered a couple of days after the installation the water supply hose was not tightened enough and was seeping water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RICHARD CLIFFORD

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ICEMAKER HAS NEVER BEEN INSTALLED,I DO NOT KNOW WHY?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again will I buy anything at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke! This wasn’t completed the delivery people said” we don’t do that”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not make ice. Still trying to get replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Icemaker installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was cancelled due to Covid. Please reschedule ASAP. Thanks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refused to install ice maker on initial delivery, said delivery management did not alotte time for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Have Done It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how much Best Best charges, but my construction guys charged a lot to install it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for installation! I have had two delivery dates cancelled since 3-20-21!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s in a box. Now it’s in the ice box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a cheap enough fridge, and the ice maker is separate. Who would have thunk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good and my questions were answered well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad incompetent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are incompetent. I returned ice maker....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly best buy staff. On time delivery, quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gave me a great experience with the information on this product!

    I would recommend this to a friend