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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 268 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and working properly and finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new iMac without a hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new iMac and loaded all necessary software and files correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Nick did a great job today. He was able to fix or setup everything I needed. Pleasant young man whom I felt very comfortable with, especially when admitting to my lack of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin set up newly purchased laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was efficient & professional when setting up newly purchased laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed software for me which made my life easier. It was greatly appreciated. agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All software was installed and technician instructed me in usage when applicable. I especially appreciated him importing my many bookmarks from my browser on my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tune up was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was eager to help us. He had good knowledge. All issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to quickly arrange installation for new laptop. Agent arrived on time, asked questions to be sure he met my needs, and when he left my laptop was set up & ready for use. Saved me a lot of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided to me by Stanley was wonderful. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the Add-On Software Install was also done by Gloria and once again; job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really grateful for the time and care of an outstanding service experience. All questions and concerns patiently explained in a way that I could understand and appreciate. Your awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote support GREAT Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the access to remote service. Agent helped me set up the Icon for Viper correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipod/iTunes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected new iPod to old iTunes and checked reliability of hard drive.Extremely professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue, they came out and installed the software protection. Very professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return visit for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not find our photos on our new IMac. On the return visit, we were able to find that they were right where he put them. We were able to ask more questions and he was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ,professional tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed virus protection, up graded computer function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Matthew came to My home and set up my new computer. He also explained things I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding technical support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work by the technician! Very patient with my Dad as he installed the new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bayley was very helpful and thorough. Stayed until problem was solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris arrived promptly and I am very grateful for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris Masach did an outstanding job with installation of my computer equipment

    I would recommend this to a friend