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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,500 reviews
  • Rated 5 out of 5 stars

    Quick installation, technician was kind and helpfu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have sent this survey 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connected to TV and not directly to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs connected sound bar to the TV and the TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have such amazing customer service which sadly, seems rare these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying the sound bar. Like the movies!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better than the Geek squad. With the tv and the sound bar, I feel I am at the movies! Many thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents knew exactly what they were doing and they did an exceptional job in a timely manner and they were so clean and cautious in all that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad installed the Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad installed the Samsung Sound Bar in record time and made sure all was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew exactly what to do and how to do it came up with a plan and expedited it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed, wiring as per instruction and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. on time and very professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly and knowledgeable. They installed mu TV and soundbar quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James our Geek Squad tech leader did an outstanding job. Had all the equipment on truck to our wall!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Geek squad did a great job of installing with the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not technically challenged, how ever, these guys and gals do thus for a living...the install was quick, a third of the time I would have taken...great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything back perfectly and cleaned up after themselves

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Anonymous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products was not compatible with my mount. Had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the soundbar beneath the wall mounted tv with the rockfish bracket. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent very nice and certainly a where of his surroundings to not damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD is the best, they are professorial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD came out and made sure my equipment was exactly mounted and assembled the way you wanted. Whoo Hoo to the GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He arrived on time, installed everything and cleaned up afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our TV and sound bar. They were very professional and nice.

    I would recommend this to a friend