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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,500 reviews
  • Rated 5 out of 5 stars

    The GEEKs are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Glad we had Geek Squad Membership. The GEEKs were great in their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and explained the installation process step by step. Very courteous as well.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    I didn’t get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the Geek Squad we got a 3rd party installation. They couldn’t attach the soundbar to the wall mount. Very little review on items that we got. I expected more detail. Don’t get me wrong 3rd party nice gentleman and mounted the tv but the sound system is just sitting on furniture.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. I would not mount a TV on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and work done by Stephen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv and sound bar and syncing them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the sound bar and it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our Samsung sound bar above the fire place just inches below our TV, very precise when it comes to measurements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    drac tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not understand why the sound bar could not be mounted on my wall as discused when sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm could actually better cleans like a baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suicide squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team is great at what they do and explain all the the details of what I purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted a tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar within an hour. Very professional. I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sound bar adds an amazing base and value to our ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job installing 2 tv to the wall, hiding all the wires, and hooking up all the devices. Spent time explaining operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech did a great job, making sure the installation was done very professionally, showing respect for my home. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed with no worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bars can be challenging to mount on your own due to the very specific bolt placement. Having geek squad take care of it took one concern away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is working out just fine. No problems at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and knowledgeable, I'm very happy with the overall results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better someonenelse mount than me. Looks good perfect spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Bill knows his stuff and he is very accommodating.

    I would recommend this to a friend