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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,500 reviews
  • Rated 5 out of 5 stars

    The staff at geek squad is so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time, acted professionally, and were extremely courteous and helpful with future purchases. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed sound bar and TV ears ; answered all questions concerning TV and bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were veryinformative and meticulous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install okay but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person stated we did not have the soundbar mount and we had to purchase another one, right then, so they could install it. Felt pressured to do that while I was at work, and significant other at home. By the time I could complete the purchase by the link, they had left. We had the required equipment in a box, sitting in the house, as it had been delivered separately earlier. Geek squad could have asked about that, or looked at the order to see that it had been delivered by mail instead of being in such a hurry to finish and leave. The one they installed is less expensive (and less quality?) than the one in the box - now wondering if we were sold a higher priced mount that we did not need. Makes us feel like we were taken advantage of. Overall disappointed with the best buy experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar bracket and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Very timely and professional Very happy with result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional geek team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent install by the geeks… used Best Buy geeks for 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv and connected all devices to TV and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, informative, friendly and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt. Efficient. Neat. Would recommend. And happy with sound bar recommended in store, also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad who set up our soundbar were great. They were quick. they hung it on the wall, checked to make sure everything was working right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it mounted and functioning in no time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Gents had my sound bar mounted and functional in no time flat! I know who to call if I need them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made mounting the sound bar to my new tv quick and easy… looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up and connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad service. Arrived on time. Worked quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Mount on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb choice for our sound bar! Total Tech was a great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Randy and helper did a great job and nice clean up, professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort Level Mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look so easy and was clean. Perfectly mounted the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Db

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great on time and completed the job timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service clean installation friendly and very knowledgeable. Fantastic !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was a little complicated to match my mom's persnickedy desire to keep everything as hidden as possible ... but the guys did a great job.

    I would recommend this to a friend