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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,500 reviews
  • Rated 4 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the Geek Squad, and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was very professional and I’m really enjoying my sound bar, it was a good choice, thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to go with your tv mount to get everything done at same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick. Mounted my equipment and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs have been to my house in the past and they do a great job. Very detail oriented and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad for Cable Management System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed that the mounting was not fully completed as my wires still show. The original wall mount cable management system did not fit, so nothing was done. I ended up buying my own at Home Depot, but it does not fit behind the sound bar. The brackets hold the sound bar way to close to the wall for the cable management system to fit. ;_(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped set up my Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with Geek Squad really know their stuff! Always fun to watch them work their magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gekk squad installed the sound sytem and showed us how to yse the controlls before they left. Cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed sound bar system for repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed a malfunctioning home theater sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was professional and very knowledgeable. They were awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Woofers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the bar installed but still don’t have the subwoofers set after all this time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Treated my home like their home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Really helpful and helped position the tv to a perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad give me options and the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents on Geek squad contact me before arriving and install my tv accord to My needs excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to mounr a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to hang asoynd bar beneath the tv. Excellant sound distribution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging and making all the necessary changes in my home to hang my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome! Efficient and knowledgeable. Called 2 days and then a week later to make sure everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and to the point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TheGeek squad members got to me before my appointment time and hqd my appointment set up in a very short time frame for my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting our soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy employees who performed the work were very professional and competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not show how to use sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where overall pretty good, yet they did not show how to use the sound bar. They where in a rush to get to the next job they had.

    I would recommend this to a friend