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Customer reviews

Rating 4.5 out of 5 stars with 3495 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,495 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation of my TV - GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and all attachments along with sound bar quickly and did a fabulous job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CEO Angry Iguana Ltd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working to hold my television to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great!! They mounted and set up my sound bar to the tv. They cleaned up and fix all of my cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting the TV they set up my sound bar with expert care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome! Efficient and knowledgeable. Called 2 days and then a week later to make sure everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to have the Geeks mount my TV and sound bar together. Done quickly and securely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KUDO's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLERS are FABULOUS. Very Happy with their professionalism and Know how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very nice and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. From installing to programming the TV it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to the bracket and sound bar bracket in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and to the point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TheGeek squad members got to me before my appointment time and hqd my appointment set up in a very short time frame for my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved difficult problem quickly installed good manners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intallation for my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Very professional. Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is So Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our installation went well . . . so happy that I relied on the Geek Squad for amazing results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy service. Was included with geek squad and warranty, so can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation! Very professional cleaned up after they completed the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. Very knowledgeable and always on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not show how to use sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where overall pretty good, yet they did not show how to use the sound bar. They where in a rush to get to the next job they had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommended by geek squad. No complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first negative experience was failure to have TV delivered and installed on scheduled apt of Sept 14. Could not reach anyone by phone and had to track down a manager in person at store. I had cut my vacation short with family to be avail. for this delivery. The manager Richie was able to have TV delivered on Oct 18 otherwise I was given a date in mid Oct. I paid for complete installation as well as two year geek squad service plan. The comcast box did not work at time of installation so my installation was not complete. The installers said they would not return to complete installation even after I obtained a new cable box. Did my best but soon realized I needed help. Geek Squad phone rep told me to contact Sony. He finally agreed with a begrudging tone to an Oct 9 apt. Three week wait! Unacceptable. I think I have TV up and running with no thanks to Geek Squad. Please feel free to contact me about my nightmare experience. I can write more but reaching my word limit.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this story with us! We're sorry to hear about the run around in trying to just get your TV installed. This is definitely not the level of service we aim to give you. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys always do a great job and help me with any questions i have

    I would recommend this to a friend