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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3495 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,495 reviews
  • Rated 2 out of 5 stars

    Geek squad left with a partial solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted the TV competently. I bought the TV from a chat person on line, and he made several promises, most of which were not honored. I wanted the AV receiver connected. They did a partial job of it, and then started looking at the watch. The 2 front channels were set to 3,5 and 6.5 dB . They did not set it up to where those were equal. And the rear speakers are barely heard. I complained, and I was assured that someone would come back and finish the job. Best Buy called a few times, but I was in Florida. I will try the phone again and see if I can get it set up. The ARC was also not set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in did their job and cleaned up excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my devices. The bracket looks great and was mounted quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted sound board quickly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad incredibly helpful and efficient, Not only mounted sound board, but answered questions about television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got a sound bar. It make a world of difference and the installer were in and out Very fast. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with all My devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the tech support program and have used it in-house three times - they are experts, courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3 guys were terrific. Motivated; took extra care; courteous and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Stayed past 5pm to make sure all was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound Bar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the services of the Geek Squad in setting up and mounting our sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar & helps tremendously with one’s that have hearing loss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sound bar and it’s perfect. The geek squad is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and Power Kit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv and in wall power kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job mounting my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They install everything so perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we cannot find any nearby dates to install and i had to wait 45 weeks for them to come and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was great, technician was amazing and well educated on the process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Llama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A b c d e f g hsjdhdbjdjcbjxbdjdhdhfbdhfhfhfhfbfbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has installed several items in my house and I will continue to use them in the future. They are professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install and mount my new TV and sound bar. Techs were very knowledgeable and personable. Highly recommend

    I would recommend this to a friend