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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,500 reviews
  • Rated 5 out of 5 stars

    Perhaps should have gone another route

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount job was good however how soundbar was connected could have been done a bit more professional instead of using zip ties

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad left with a partial solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted the TV competently. I bought the TV from a chat person on line, and he made several promises, most of which were not honored. I wanted the AV receiver connected. They did a partial job of it, and then started looking at the watch. The 2 front channels were set to 3,5 and 6.5 dB . They did not set it up to where those were equal. And the rear speakers are barely heard. I complained, and I was assured that someone would come back and finish the job. Best Buy called a few times, but I was in Florida. I will try the phone again and see if I can get it set up. The ARC was also not set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful service and the Representative was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, courteous technicians, they took care and were efficient and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation of this item was smooth professionally done and most appreciated,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Very professional service. Installer goes the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and professionally. The Geek Squad installers were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation makes existing sound bar like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING FOR SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the mounting. Geek Squad did a good job. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and finish in a timely manner. Five stars to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the soundbar perfectly below the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done with knowledge and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians perfectly mated my sound bar to my TV and set it up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great with tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer. It looks nice on wall, well balanced but if I were to buy it again I’d mount it with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people! And, very professional. They were also COVID protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv and sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents were very friendly and professional. They mounted my tv and sound bar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job quickly installing my s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and efficient. Installed with perfection. Charles and Patrick are always exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. I wouldn’t hesitate to use a geek squad installs again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth & Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was amazing. These guys know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this at the same time as my new 60" sony tv was installed. It was very quick and easy for them. No mess!

    I would recommend this to a friend