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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3495 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,495 reviews
  • Rated 5 out of 5 stars

    Good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and good work. Reviewed how to use remote before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice base from subwoofer, great sound all around, east to connect to tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek was great, answered my questions and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy and looked great when it was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth it to have Best Buy team mount my Sonos. Love it !!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an Outstanding job installing and took the time to answer my questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subcontractor did a terrible job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I want to say that the Geek Squad did not do the installation, it was with a subcontractor. Installed soundbar to TV, although did not stay to ensure everything worked. The light came on, installer said all ok and left. I proceeded to spend hours waiting and troubleshooting with Sonos customer service, only to find out 2.5 hours later that the installer did not connect the optical cable, therefore the soundbar would not work with the TV. Also, the soundbar is slowly falling away from the TV. I am working with the Sr. Geek Squad leader to get this resolved. The Geek Squad mounted the TV and did a wonderful job, they stayed until all connections were made, passwords entered, and we could manage all channels with the remote. It is cheaper to do it right the first time than to do a partial job and then have another technician come back and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and wonderful service. Very professional and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough ans knowledgeable with the install

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was great in installing and merging all speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , did everything as requested and fast. We love the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my soundbar and setup. Looks very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an awesome job installing my TV and mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed at how well this fills the room with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service by geek squad. had system set up in very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up gentlemen were the best! They were quick and efficient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took a while to get the right bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first sales person ordered the wrong bracket. Took several attempts to get the correct one installed (they came back with only one person and two were needed). It ended up being 4 appointments, but got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup for sound bar the guys that set it up were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made my life easier. Setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality unsurpassed, intellengent, accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent attention to detail, cleanliness, instruction in use

    I would recommend this to a friend