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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,500 reviews
  • Rated 1 out of 5 stars

    Subcontractor did a terrible job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I want to say that the Geek Squad did not do the installation, it was with a subcontractor. Installed soundbar to TV, although did not stay to ensure everything worked. The light came on, installer said all ok and left. I proceeded to spend hours waiting and troubleshooting with Sonos customer service, only to find out 2.5 hours later that the installer did not connect the optical cable, therefore the soundbar would not work with the TV. Also, the soundbar is slowly falling away from the TV. I am working with the Sr. Geek Squad leader to get this resolved. The Geek Squad mounted the TV and did a wonderful job, they stayed until all connections were made, passwords entered, and we could manage all channels with the remote. It is cheaper to do it right the first time than to do a partial job and then have another technician come back and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and co-worker were amazing, They are an ascent to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that the warranty and service was money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought to mount the sound bar and glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient when coming to my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They easily came in and installed the tv on my wall. Iwr

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Could’ve Been Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Not Happy with the 3rd Party AV Company sent to install my new sound bar initially. Seemed In a hurry and wasn’t as helpful as I prefer. I will only Schedule Certified Geek Squad Tech moving forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job during installation. Very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outside Geek Squad source

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that mounted our sound bar was bestbuy outside source, with that being said I was left with a mess there was sheddings everywhere. When I had gotten my Tv mounted, the guy came in with shoe covers and he actually vaccumed his mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tv install, audio install and hookup. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workmanship, methodical but professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An experienced tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowing the setup by an experienced tech makes one confident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on the install. it looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    space saving and convenient with wall mounted television .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a professional job in stalling sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Would recommend guys who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts hook to tv mount and create space above mantle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always performed with care and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did a great job setting this up for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team made it look effortless but it was quite an effort

    I would recommend this to a friend