Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,500 reviews
  • Rated 5 out of 5 stars

    Service was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easier for me and used rocketfish brackets for TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return installation guy said I did not need it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service, and project left incomplete.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service and the Geek Squad team had to come out three separate times to hang the soundbar and still hung it crooked. The damaged a soundbar and it had to be returned. The same crew came out all three times and every time they failed to deliver on their promises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very pleased and satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really enhances the movies and sporting events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be staying on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wertgfdsaaqqsscvcbn mm,kj hytgfredc vbhuiklokmnhytgbvfr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some greatness right here!! I totally recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installation of 55 inch TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 3 service calls to get the results I expected from 1 service call. Part of the problem was probably mine from not being knowledgable enough about what I wanted but I believe the sales people could haavaae made this process easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar and subwoofer issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O FOR 2--one of the sonos soundbar and subwoofers does not play well with my sonos move. The other sound bar and subwoofer does not work at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product good design. With a versatile interface

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A bunch of Moron's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a bunch of idiots. I have never used the Geek Squad before but I thought I would give them a try. I did. And I will never use them again. I gave them the exact model of my projector and receiver in my home theater. They sent a contractor over to install the speakers that the Geek Squad recommended. They were completely 100% uncompatible! I tried to buty wall speakers, but no, the idiot who answered the phone thought he knew better and sold me a sound bar that will not work with a projector system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Showed up 6 hours late

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted the sound bar to the TV. He did a great job. However, he was supposed to be at my house between 7:00 a.m. and 1:00 p.m., and he didn't make it until after 6:30 p.m.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, quick install, great mounting!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and does what it says looks how it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and everything worked great!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Samsung Sound Bars right away for my two new Samsung TVs. I wish i had known more about WATTS before buying, but my adult children say the house vibrates so as it is. But sound is not as good as my LG that i paid $25.00 more for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 2 out of 5 stars

    Geek squad connected sound bar to TV but no sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my jbl 9.1 soundbar to my Sony A80. The sound would not come on when I turned the TV & soundbar on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Soundbar was mounted & placed correctly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great... but not worth the extra money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair... I think my questions distracted the agent from fully setting up the wall sizes and settings. Also, we should have tested it more before he left. Later that evening the sub was crackling...

    I would recommend this to a friend