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Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,494 reviews
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    The setup people did a nice job setting up my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup people did a nice job setting up my new TV and sound bar. They are both Sony products, so they linked up well and have had no real issues since the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service Provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Ryan provided A Plus service. They made sure the sound bar was installed properly, configured, looked good and also cleaned up the wires behind the TV on the wall. They are an asset to your team. Couldn't of asked for a better experience. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and they mounted the sound bar to the wall and it look amazing and is perfectly centered with the TV. They take their time and do a perfect job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Soundbar mounting by Geek Agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very particular that he centered the to completely on the wall, not to just hang it. He was very careful when moving and mounting the new tv so as not to damage it or to damage the cabinets under the tv. He mounted the new soundbar under the tv and was very careful and thorough when doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Professional and Fast Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had to unmount my tv in order to install the Soundbar mount so it was a bit trickier than the actual TV mounting. They carefully laid the tv down and made sure to avoid any scratches and damage. After the install, they tested the sound quality and picture again and made sure I was happy with the end result! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were on time, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and informative during the installation. Good problem solving resulted in our desired mounting position and taken on by the team in a positive and helpful manner. The process was more involved than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation - Samsung TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience of the geek squad in setting up our 65" Samsung TV and Samsung Soundbar made installation so much easier than if we had done it ourselves. Two installers are sent to the house on any installation of a TV 65 inches or larger to ensure safe handling and installation of the TV and soundbar. The knowledge of experienced installers is invaluable because they are familiar with the process of how to correctly mount the TV and soundbar, connect various devices to the TV, connect to the internet and optimize settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great sound.. wish I bought the rear speakers... they are discontinued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Roman at Grove City made sure I bought exactly what I needed. Very nice install by Nick from geek squad. This looks really nice on the wall. It’s tucked right up underneath the tv. No cables showing. Looks very neat. I like that we can add additional receivers throughout the house and we will be getting a couple of those.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very informativeF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holt had a lot of patience with someone who is way behind in technology! He set up everything for us and then showed me how to work it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend Geek Squad - Home Theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Geek Squad installation was the absolute best experience I've had. The installers were well versed, highly trained and competent. They were prompt and did a great clean up. They made sure I knew how to adjust settings and when they left, I was fully satisfied. HIGHLY recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & sound system perfectly installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph & Robert installed our Sonos sound system expertly—perfectly coordinated with our new tv.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Product incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue regarding the correctness of this item for the sound bar and the TV. The installers had to make an atypical adjustment (bailing wire essentially) to make it work. Seems to be ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    TV and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Installed TV and soundbar quickly and walked through all of the various settings associated with both items. Very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very professional and knowledgeable. I appreciated his attention to detail and his excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS team was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start my saying that the installers had to install an 86 inch tv and soundbar. They carefully got the products into my home without scratching the walls. They spent hours making sure the placement of tv was correct with all wires concealed. Everything was neatly done and I am really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed everything promtly and proffessional at all times. Always explained the item thoroughlly before they departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job getting everything setup for me. They kept the cords hidden well and mounted the cable box behind the tv out of the way. Very professional and I would hire them again for a project anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My sound bar was put on my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. The two men were very kind and polite. They worked together as a team and did a great job. My sound is great!

    I would recommend this to a friend
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