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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3495 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,495 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My sound bar was put on my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. The two men were very kind and polite. They worked together as a team and did a great job. My sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Attention to detail was excellent with install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was excellent. Really appreciate his attention to detail and he was over and above to get your set up. He explained features on our new tv and sound bar. I would highly recommend him. It’s been a little while but believe his name was Alex.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting the soundbar adjusted to the way we like it. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent removed tv connect electrical outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar connected it to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very experience and did a great job. They offered suggestions when asked and were focused on finding solutions that met our needs. The end result was a great looking, professional install. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing this item. it is hidden, but does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that helped set up my soundbar were great. They overcame a few surprise obstacles along the way, but they were creative in resolving the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service technicians that installed my tv and soundbar did an excellent job. They were very professional and walked me through the entire setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home and set up the wall mounted tv and also mounted the sound bar under the tv, nice work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician (I apologize that I can’t remember his name) far exceeded our expectations. He was skilled, professional, and personable. We would definitely call on the Geek Squad again, and I hope it will be him again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchasing the sound bar is a smart thing to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the sound bar is a smart thing to do. I highly recommend Best Buy’s geek squad to come to your home to install any purchase you by !!! You could not be more satisfied knowing that everything was completed the correct way. The sound bar gives that extra boost to enjoying your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came out to mount my sound-bar to the wall...he made sure it was level and straight, everything turned out great on the mounting of the sound-bar. There were a few hiccups with the overall mounting package that I purchased but so far, I'm happy with everything to include the mounting of my sound-bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the only installers I trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Best that Best Buy has to offer. Service, dependability and commitment to excellence is what I've come to expect from Geek Squad Technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. There was a problem with our TV mount when they came. They quickly made an appointment for a re-visit and ensured that my TV was wall mounted with the correct TV mount. They advice you correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install my 77inch LG Tv and connect it to Vizio sound bar. They came on time , were efficient and did a very satisfactory installation of TV and sound bar. the TV is really big and heavy and it was installed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service- it looks good - just like I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they get your order correct the do a good job installing your flat panel TV and sound bar. However there a different level text who come out to do the installation and some know more about settling up the TV and sound bar/system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sonos Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos sound bar and had it installed by the Geek Squad. I'm very pleased with the professionalism of the tech agent who help with the install and insured I knew how to operate the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the installer did a fine job. He did say we could contact him for additional help. We have tried to do that with no response; Otherwise he did an excellent job, protected furniture, cleaned up afterward, were polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds like very much worth every dollar spent and installation costs easygoing geek squad. Nice purchase and recommendation for the new sound bar quality

    I would recommend this to a friend