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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,500 reviews
  • Rated 5 out of 5 stars

    Highly recommend recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service really helped make things so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the installer did a fine job. He did say we could contact him for additional help. We have tried to do that with no response; Otherwise he did an excellent job, protected furniture, cleaned up afterward, were polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they get your order correct the do a good job installing your flat panel TV and sound bar. However there a different level text who come out to do the installation and some know more about settling up the TV and sound bar/system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad homerun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice young man mounted my tv and sound bar. He was full of information. He did a great job and asked my opinion about everything he did. He wanted to do it to please me. I couldn't ask for a better job. Thanks for sending such a nice person into my home

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sonos Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos sound bar and had it installed by the Geek Squad. I'm very pleased with the professionalism of the tech agent who help with the install and insured I knew how to operate the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds like very much worth every dollar spent and installation costs easygoing geek squad. Nice purchase and recommendation for the new sound bar quality

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad was awesome! He mounted the TV wall bracket and television with ease and made sure everything worked properly and gave a tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting the soundbar adjusted to the way we like it. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing this item. it is hidden, but does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and informative during the installation. Good problem solving resulted in our desired mounting position and taken on by the team in a positive and helpful manner. The process was more involved than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful and knowledgeable about where to mount the television on the wall. Did not leave until everything was hooked up and functional. Over the top customer service by the TV installation team. 10 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. They took their time, made recommendations, and cleaned up after themselves. They even made sure that no wires showed and even wiped up the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent removed tv connect electrical outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar connected it to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy they installed it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my sound car. We worked together on the exact location and how it would look. Then they drilled the holes, fished the wires, mounted the brackets and did a demonstration.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad did great job in installing soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abel did a great job in hooking up the soundbar to our existing TV and coordinating it with our new Spectrum network. He also gave us good advice on buying a new PC and monitor from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected sound bar in my entertainment center to all of the devices: tv, DVD receiver, DVD player, VHS player, and record player very efficiently and made sure we knew how to operate each one before they left.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 5 out of 5 stars

    Kudos to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original mount purchaed in addition to the TV was insufficient to support the soundbar. My Geek Squad technician knew just what to do to remedy the situation. He was able to perfctly mount the soundbar with the manufacturer's mounting brackets, and advised me to return the original mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar added to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To fully enjoy the sound on TV we felt we needed an additional sound bar addition. Our sound bar was an out of package item but was price reduced so we purchased. Great price and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with excellent sound quality. I love how it is mounted under the television on the mount & swivels with the television. The Geek Squad did a professional job of mounting & hanging the tv & mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation with mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job with the installation of the soundbar and mounting. The sound was excellent when they adjusted the settings. Very professional and expert in this field.

    I would recommend this to a friend