Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,494 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad instilled quick but appointment system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remove my wall mount TV and Install sound bar kit and re-instol my TV everything parfect instillation Technician good nature and parfect Instol kit.but appointments system not proper 3 time I come early from my job I waiting no any body come I go store and 4th Apointment instoletion compleet

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad was awesome! He mounted the TV wall bracket and television with ease and made sure everything worked properly and gave a tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were very professional and precise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and service! These folks go the extra mile to ensure their customers are completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Did a great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad installed my tv and sound bar, did an excellent job, looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. They took their time, made recommendations, and cleaned up after themselves. They even made sure that no wires showed and even wiped up the dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars for TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful and knowledgeable about where to mount the television on the wall. Did not leave until everything was hooked up and functional. Over the top customer service by the TV installation team. 10 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad did great job in installing soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abel did a great job in hooking up the soundbar to our existing TV and coordinating it with our new Spectrum network. He also gave us good advice on buying a new PC and monitor from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar added to TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To fully enjoy the sound on TV we felt we needed an additional sound bar addition. Our sound bar was an out of package item but was price reduced so we purchased. Great price and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy they installed it for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my sound car. We worked together on the exact location and how it would look. Then they drilled the holes, fished the wires, mounted the brackets and did a demonstration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation with mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job with the installation of the soundbar and mounting. The sound was excellent when they adjusted the settings. Very professional and expert in this field.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected sound bar in my entertainment center to all of the devices: tv, DVD receiver, DVD player, VHS player, and record player very efficiently and made sure we knew how to operate each one before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Did A Fantastic Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job of installing my soundbar, syncing it to my TV and pairing it with my auxiliary speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with excellent sound quality. I love how it is mounted under the television on the mount & swivels with the television. The Geek Squad did a professional job of mounting & hanging the tv & mount.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Knowledgeable & Professional;

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who installed it, were very professional and very helpful in explaining how to operate the sound bar/remote! :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Team was excellent, very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying for this service, professional installation and clean up, outstanding explanation of all features with the product, friendly and very knowledgeable! Highly recommend using this service!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Pleasant and efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our sound bars and connected everything and were very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and soundbar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse arrived timely was very courteous and and professional mounted and installed my sound bar as well as explained fully ins and outs of the equipment and patiently repeated if any questions

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 5 out of 5 stars

    Kudos to the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original mount purchaed in addition to the TV was insufficient to support the soundbar. My Geek Squad technician knew just what to do to remedy the situation. He was able to perfctly mount the soundbar with the manufacturer's mounting brackets, and advised me to return the original mounting bracket.

    I would recommend this to a friend
Sponsored