Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,483 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with excellent sound quality. I love how it is mounted under the television on the mount & swivels with the television. The Geek Squad did a professional job of mounting & hanging the tv & mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and soundbar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse arrived timely was very courteous and and professional mounted and installed my sound bar as well as explained fully ins and outs of the equipment and patiently repeated if any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad done good representing Best Buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Kirk and partner were super personable and competent! Great representation of the company!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came in was awesome. He was in and out and explained the functions and how to use it. He was super nice and friendly and even offered to throw out the trash afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time, Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep called a day or so before the appointment, confirmed the time of arrival, and actually showed up on time. Can't beat that. The rep did a great job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Always a great day when the Geek Squad show up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar and great service from Geek Squad! Perfect match for our 65” QLED

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chairs rumbling.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Real surround sound effects, chairs rumbling. This is the second one in the house, I have been enjoying the first one for 5 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and On Time. Quick and Clean, I highly advise allowing g them to do it all for your install needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound bar enhances the sound from the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar, like the tv, is mounted into a black built in entertainment center. It blends in so you don’t even notice it’s there. The woofer is under an end table and you hardly notice it there except for the superior sound the sound bar and woofer generate.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad bracket & sounder install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy service geeks used the bracket we purchased & mounted the previously purchased Sonos soundbar quickly & expertly. We are very happy with the job they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always satisfied with the service provided by the Geek Squad team.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 5 out of 5 stars

    Kudos to the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original mount purchaed in addition to the TV was insufficient to support the soundbar. My Geek Squad technician knew just what to do to remedy the situation. He was able to perfctly mount the soundbar with the manufacturer's mounting brackets, and advised me to return the original mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. They took their time, cleaned up and explained everything in detail. They were friendly and personable and a pleasure to have in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Easy tv installation - the Geek Squad did it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Total Tech support package so it includes mounting our new tv on the wall . It was worth the money. The guys installed it quickly and correctly. I didn't have to it myself and that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product purchased was professionally installed by the Geek Squad and the installers were very professional explaining everything they did to install all the product as well as syncing everything up to work appropriately!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done very efficiently. Everything worked properly. They explained how everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad resolved our problem quickly and sent 2 guys out to remount the new sound bar perfectly and we love it, we will return soon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Robert from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was our installer and he was awesome. Very personable, very knowledgeable, and very efficient. I was surprised he was by himself to wall mount our 55" TV but you could tell he was experienced and had done it before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is sleek and sounds great. I'm very happy with my purchase and would buy it again. We initially planned to mount it on the wall, but ended up setting it under the TV on the TV unit; and I'm happy with our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install my SONOS arc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what you pay for this technology. You want it to look good, be safe and work. The Geek Squad can install quickly and correctly. They set it up and may sure it works.

    I would recommend this to a friend