Customer Ratings & Reviews

The technicians were wonderful. They took their time, cleaned up and explained everything in detail. They were friendly and personable and a pleasure to have in our home.

Chenell was terrific. She did a great job hooking up the sound bar and the subwoofer. She made sure I had the bose app on my ipad and iphone and placed the subwoofer in a location that provides the best sound.

Great sound system. Real surround sound effects, chairs rumbling. This is the second one in the house, I have been enjoying the first one for 5 years now.

What a difference watching TV with this soundbar. You feel like you are at the movie theater! Genti and the crew explained the features of the sound bar and should us how to adjust the sound levels for maximum enjoyment.

The installation went fast and with excellent customer service.

The agents mounted our sound bars and connected everything and were very pleasant to work with.

They did a great job. They were quick and efficient.

With what you pay for this technology. You want it to look good, be safe and work. The Geek Squad can install quickly and correctly. They set it up and may sure it works.

The agents mounted the sound bar holder to the bottom of the tv and attached our sound bar. Getting better sound--for me, it is the best way to get the most out of the sound bar

The Best Buy Geek Squad did a great job. They were professional and completed the work in a timely manner.

Our tech mounted the sounder on the wall under a tv he had previously mounted. He did a great job. the mounting looks great. He spotted the perfect place for the subwoofer - out of sight - but booming and we love it. Truly nice guy who did the work and we loved it.

installed the sound bar in just a few minutes. Reviewed the operation and neatly dressed the wiring and cleaned up all the remnants from the packing before leaving.

Cas from the Edwardsville, IL store arrived as scheduled to hang the Sony soundbar. She was quick, understood the task, and explained the process. Cas was pleasant to work with. I would work with her again.

Soundbar set up was done very well. I eventually ordered stands for the speakers which is something Best Buy might consider offering in the future if they don't already.

Excellent. There was a problem with our TV mount when they came. They quickly made an appointment for a re-visit and ensured that my TV was wall mounted with the correct TV mount. They advice you correctly

Thorough professionals who came and setup this in my living room. Very concerned with the accuracy (angle, center alignment etc.) and the mounted sound bar looks great in my living room.

Jessie installed my LG surround sound system and adjusted the system perfectly. Very friendly and professional. Highly recommend the Geek Squad.

Looks nice and sounds great. The installation by the Geek Squad went very well.

This is a GREAT soundbar. So much wonderful sound from a slim design. While a subwoofer might be nice it"s not really necessary. Installation went very well, it integrates so well with the 86" LG

The customer service technicians that installed my tv and soundbar did an excellent job. They were very professional and walked me through the entire setup process.