Customer Ratings & Reviews

The two gentlemen that helped set up my soundbar were great. They overcame a few surprise obstacles along the way, but they were creative in resolving the problems

Geek Squad resolved our problem quickly and sent 2 guys out to remount the new sound bar perfectly and we love it, we will return soon

My technician was very polite and helpful. He not only made sure that the system was working appropriately but took the time to explain to me how it worked.

GEEK SQUAD ALWAYS THE WAY TO GO WITH KNOWLEDGABLE INSTALLERS. FAST, CLEAN AND NEAT. HIGHLY RECCOMEND THIS SERVICE FROM BEST BUY. NOT ONLY INSTALLING BUT TECH SUPPORT FOR ALL YOUR BEST BUY PRODUCTS

Geek squad is the Best that Best Buy has to offer. Service, dependability and commitment to excellence is what I've come to expect from Geek Squad Technicians.

The work was very professional neat and clean most of all these guy’s made sure shoe covers was on before entering my home

Very pleased. John was very knowledgeable and professional as always. He took the time to show me how to work my sound bar. He assistant was also knowledge and helpful. Again I am very pleased with the GREAT customer service.

the excellent television in all its category, quality, sound, in those years it is one of the best televisions in its category

We were having serious connection challenges via our X/C provider. X/C came and changed the modem. Connectivity improved, but only slightly. It lasted less than 10-15 minutes each time. I went to BB Store and a very nice young lady set an appointment for an onsite home visit by a GS tech. The GS tech fixed it. He came back after we started to experience the ‘short connections’ problem, again. The second time he ‘hard wired’ the modem. Problem solved? Not really. I spoke w the GS tech and he advised me to call X/C. It turned out that X/C was still the underlying problem. A remote connection with them fixed everything. The GS tech gets 10 stars +. He found the problem and stayed with it until all issues were resolved. He was professional and very competent.

Techs did a good job installing the mounting bracket and soundbar to the tv mount. They did a good job describing to us and hearing the difference in sound/clarity between the tv speakers and soundbar.

They did a awesome job and explained to me all the features.

The Geek Squad were absolutely on top of it! they installed 5 tvs, 3 Sonos Arcs & 3 Beam soundbars, and Orbi wifi in less time than my last Home Theater Guy did 1 tv

Great soundbar and great service from Geek Squad! Perfect match for our 65” QLED

Job was done very efficiently. Everything worked properly. They explained how everything works.

Outstanding. The men came in to care the problem with the sound bar that we're replacing it it was damaged not working correctly but they took care of it replaced it sounds like a charm good choice

Geek squad is on point. They have my living room sounding like an IMAX theater. I love my entire system. From games to movies. Even the news sounds like your right on the scene. Thanks Geek Guys for another job well done!

No problem since installation great sound quality easy installation I would recommend this to anyone

THE sound bar i ordered could not be will mounted so John substituted another. i told him my criteria was for an HDMI connection, not Bluetooth. He did not use the cable I bought so i assume what I have is Bluetooth, Not what I wanted. Also ˙ad troublr getting credit for the return. r

This addition bracket to the wall mount was fast easy and seamless. Great item that I would highly recommend. This was recommended to us from the technician himself.

Geek Squad came to my home and set up the wall mounted tv and also mounted the sound bar under the tv, nice work