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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,500 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. I would buy again. The sound id crystal clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big problem due to the purchase thru the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good except the TV we had wasn’t compatible with the sound bar. The technician recommended we buy new TV. We ordered thru the Best Buy technician. The salesperson who we had purchased originally from the store on 5th ave 47st got so upset. He said we won’t be covered by their team as we have purchased thru the technician. It’s for my mom & she’s really upset with the Best Buy team.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Always done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad team got it done correctly and quickly. Being a Total Tech member is a valuable investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an expert job mounting the TV with my Sonos sound system. The stayed and showed me how to operate the now integrated remote until I felt comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar after 3 tries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service professional was great and installed my sound bar with no problems. I prefer Geek Squad Professional and not 3rd party installer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sound!! The picture comes Alice with this sound bar. It adds to the experience when you watch your programs. It is a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek is good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agaents mounted my existing sound bar with perfection. Even gave a couple of pointers and ideas. Great GEEK squad team! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without question an excellent install! Team measured and remeasured and did NOT act like they were in a race to leave (like another outfit in town). After install the Geek Squad checked operation and went through the functions of entire system including helping me choose initial settings. Don’t go anywhere else for an install especially when you’re dropping some major money for a nice system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple, but well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not difficult to do, but the installation crew made sure it was all connected and working without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the sound bar being connected to the TV , so that when the TV is turned the sound bar follows and the sound is constant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar set-up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents disconnected my sound bar from my old tv and reconnected it to my new tv with no problem. It even works with the new tv remote and sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar mount could be a little stronger but I love how it enables you to hide all thoughts messy cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GSA installed the sound bar and set it up perfectly. Just wish I knew that for someone thats hearing impaired like me the sundbar would be useless. But the job he did was great.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad did an excellent job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV along with sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always satisfied with the service provided by the Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar is a great addition to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by Best Buy Techs-loved the service - the sound bar adds great sound quality to the tv especially when watching movies. happy about this purchase - great for my size living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great movie sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love our sound bar. It is like being at the movies but we are in our living room when we watch movies. As retirees, we enjoy that real movie experience at home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to fix the problem quickly and showed us what to do if it happened again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job and were quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Megan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Megan and the Geek Squad! They were prompt, polite and respectful of our space and our family dynamic. We were very impressed with how careful they were with our newly purchased products and our walls. Megan and her crew were very knowledgeable about our products and patient while walking us through a very clear and concise tutorial. They were very patient and even accommodating with our very curious toddler. We really appreciate your assistance and support.

    I would recommend this to a friend