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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,500 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They even came back twice to make sure everything was working.

    I would recommend this to a friend
  • Cons mentioned:
    Alignment

    Rated 4 out of 5 stars

    Incorrect installation sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was not installed parallel to bottom of tv set!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar diagnostic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and efficient technicians. Verified the issue to help me get the situation solved

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick installation , nice sound upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process went quickly and efficiently. Nice sound upgrade for the new Tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek Squad mounted the sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad connected my sound bar. The sound is very clear and mounts very nice on the mantle on top of the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fast & Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install my tv & sound bar quickly and precise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good installation and help for set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best designs best voice all in one vice in my big house love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install of Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and then a few weeks later when the sound bar finally came in, they installed that too. They did an excellent job on the install, although they ended up using my old TV mount so push back when the sales associate forces you to buy a new TV mount. The agents connected all devices and made sure it was al working fine. The only issue I have is that the sound bar isn't synced very well with my Dish so I'm waiting on Geek Squad to come back and try to fix. Other than that, they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Sound Bar Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent provided excellent service beyond our expectations with setting up sound bar to our new mounted tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    eggsellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job with mounting the TV with the Sound Bar. Looks & Sounds great. Fast Quality work at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps were great! They were professional, took time to make sure everything was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that delivered and set up my tv were the best. They were polite, wore covers over their shoes, did a beautiful job hanging the tv. These guys did this job on a day we had freezing rain and walking was treacherous. The carried in the tv without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Time With Excellent Results By GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and Stone did a masterful job on the install of our TV and soundbar following our move. Robert also did a great job of setting up my Sonos system that we moved with. The install was just as we wanted it: complete and cleanly done. This is the third time I have used GS services in three different locations (including Canada) and the work done was efficient, complete and visually "clean". I continue to subscribe to this service as it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!! These guys know what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend allowing Best Buy to install your home theater system. Very professional very well done the end result was exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv was installed fairly quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. It was pretty fast and they were so professional.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Installed Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing, they worked very quickly and efficiently. I love my mounted tv and sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home techs did a wonderful job of installation and set up. Plus they were very personable and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. He new his stuff and was very courteous ,very safe and explained everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when Carlito and Rafeal returned to finish install, they were professional and it looks great. I would recommend these guys for any future work needed. - (previous 3rd party installer failed to complete and did shoddy work) Carlito and Rafeal fixed all that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charde and her team are absolutely fantastic! So helpful and patience and willing to do anything

    I would recommend this to a friend