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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,494 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick installation , nice sound upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process went quickly and efficiently. Nice sound upgrade for the new Tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make the Geeks hang around for a bit after install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went great, but I didn’t run tests of different kinds of content and different volume levels. This led to lots of problems after they left. The guys are obviously in a relative time squeeze, and when they think they’re done they want to roll. In retrospect, I should have asked them to hang around and test different kinds of content at different volume levels. Don’t let them push you into signing off until you have all your questions answered and thoroughly tested the install for functionality in a variety of scenarios. If you have a problem after they leave, you’ll wish you had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service personnel arrived on time, respectful, professional, clear articulate communication. Very efficient job removing old TV , mounting new TV and setting up new TV with new soundbar. Ensured the TV worked correctly and easily with the Cable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process in mounting our soundbar was excellent. Care was taken to contain any dust that arose from the process. The position was perfect and resulting sound wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our soundbar after it was properly installed. It provide deep sounds and the subwoofer really adds to the bass and depth of the sound. 2thumbs up for this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek Squad mounted the sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad connected my sound bar. The sound is very clear and mounts very nice on the mantle on top of the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Sound Bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient. The crew moved the set-up up/down the wall until we agreed on the exact spot for the mounting

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps were great! They were professional, took time to make sure everything was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Sound Bar Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent provided excellent service beyond our expectations with setting up sound bar to our new mounted tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55" Frame TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyson was great! It was a challenge to fit everything into box behind the TV but he solved the problem!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv was installed fairly quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. It was pretty fast and they were so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install of Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and then a few weeks later when the sound bar finally came in, they installed that too. They did an excellent job on the install, although they ended up using my old TV mount so push back when the sales associate forces you to buy a new TV mount. The agents connected all devices and made sure it was al working fine. The only issue I have is that the sound bar isn't synced very well with my Dish so I'm waiting on Geek Squad to come back and try to fix. Other than that, they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was excellent. Very patient and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. He new his stuff and was very courteous ,very safe and explained everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Time With Excellent Results By GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and Stone did a masterful job on the install of our TV and soundbar following our move. Robert also did a great job of setting up my Sonos system that we moved with. The install was just as we wanted it: complete and cleanly done. This is the third time I have used GS services in three different locations (including Canada) and the work done was efficient, complete and visually "clean". I continue to subscribe to this service as it is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    eggsellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job with mounting the TV with the Sound Bar. Looks & Sounds great. Fast Quality work at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Installed Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing, they worked very quickly and efficiently. I love my mounted tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Included with My Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased My Best Buy Total when we bought our living room sound system and LG TV. We absolutely love the Geek Squad. We have used them to install our living room sound system and our spare bedroom sound system. They do a good job and clean up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Tv/sound bar mounted to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and soundbar was mounted without any issues and was done pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home techs did a wonderful job of installation and set up. Plus they were very personable and pleasant.

    I would recommend this to a friend
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