Customer Ratings & Reviews

The installation process went quickly and efficiently. Nice sound upgrade for the new Tv

The install went great, but I didn’t run tests of different kinds of content and different volume levels. This led to lots of problems after they left. The guys are obviously in a relative time squeeze, and when they think they’re done they want to roll. In retrospect, I should have asked them to hang around and test different kinds of content at different volume levels. Don’t let them push you into signing off until you have all your questions answered and thoroughly tested the install for functionality in a variety of scenarios. If you have a problem after they leave, you’ll wish you had.

Service personnel arrived on time, respectful, professional, clear articulate communication. Very efficient job removing old TV , mounting new TV and setting up new TV with new soundbar. Ensured the TV worked correctly and easily with the Cable remote.

The process in mounting our soundbar was excellent. Care was taken to contain any dust that arose from the process. The position was perfect and resulting sound wonderful.

I love our soundbar after it was properly installed. It provide deep sounds and the subwoofer really adds to the bass and depth of the sound. 2thumbs up for this soundbar.

The Greek Squad connected my sound bar. The sound is very clear and mounts very nice on the mantle on top of the fireplace.

Very helpful and patient. The crew moved the set-up up/down the wall until we agreed on the exact spot for the mounting

The two reps were great! They were professional, took time to make sure everything was right.

the agent provided excellent service beyond our expectations with setting up sound bar to our new mounted tv.

Tyson was great! It was a challenge to fit everything into box behind the TV but he solved the problem!

They mounted my tv and connected my devices. It was pretty fast and they were so professional.

The agents installed my TV and then a few weeks later when the sound bar finally came in, they installed that too. They did an excellent job on the install, although they ended up using my old TV mount so push back when the sales associate forces you to buy a new TV mount. The agents connected all devices and made sure it was al working fine. The only issue I have is that the sound bar isn't synced very well with my Dish so I'm waiting on Geek Squad to come back and try to fix. Other than that, they did an excellent job.

My installer was excellent. Very patient and thorough.

Agent was great. He new his stuff and was very courteous ,very safe and explained everything .

Robert and Stone did a masterful job on the install of our TV and soundbar following our move. Robert also did a great job of setting up my Sonos system that we moved with. The install was just as we wanted it: complete and cleanly done. This is the third time I have used GS services in three different locations (including Canada) and the work done was efficient, complete and visually "clean". I continue to subscribe to this service as it is a great deal.

Geek Squad did a fantastic job with mounting the TV with the Sound Bar. Looks & Sounds great. Fast Quality work at a fair price.

The employees were amazing, they worked very quickly and efficiently. I love my mounted tv and sound bar!

We purchased My Best Buy Total when we bought our living room sound system and LG TV. We absolutely love the Geek Squad. We have used them to install our living room sound system and our spare bedroom sound system. They do a good job and clean up after themselves.

My TV and soundbar was mounted without any issues and was done pretty quick.

My in home techs did a wonderful job of installation and set up. Plus they were very personable and pleasant.