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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,483 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great thing.............Everyone that did the install was great....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and good. We would have him do installation on our purchases anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, great service and very personable. A did a fantastic job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed everything beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected everything and tested everything as well. Made sure we felt comfortable before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad yes, Management no.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deivery was canceled twice by vendor with no explanation. Zero help from customer service reps on phone. Very frustrating it took 2 weeks. Separately, the 2 squad members who showed up and did the installation were outstanding. Very friendly and professional. Hope they return if I ever order again from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a huge problem when they initially mounted my new television to the wall because the television was broken and the guy left it on the wall looked at me and said helpfully they can get you a new on in the near future. I was furious. I called the store and then went to the store and the manager had a different person come with a new television and replace the broken one within 2 hours so in the end I was completely satisfied with the servivce

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV & sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the Geek squad installation! Very friendly & professional!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Sound Bar Installment = Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great. Answered all my questions. Did a really good job of connecting sound bar to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    DT Sound Bar "Works" & Still Don't Understand It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my DEFINITIVE TECHNOLOGY Sound Bar... explaining how to use it despite its quirky interface

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing and looks remarkable on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar when installed correctly looks and sounds great, the installation was done perfectly using a geek squad installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and knowledgeable. They programmed my remote which I probably could not have done on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents installed my TVs and hooked everything up so they both work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great associates that truly know their stuff. They both were friendly, accommodating and setup my lg setup expertly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy did a great job installing everything we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome makes a big difference. Makes you feel like you're at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound much improved with Sony Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from our new Sony TV is much improved with the addition of the Sony Sound Bar. It sits in front of our TV very nicely and did not need mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar mounts go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to work with the mount for the tv the sound bar looks perfect lined up under the tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer knows his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike came to install my TV and soundbar. He and his coworker were very professional, knowledgeable and most of all courteous. I highly recommend them. Mike recommended other items rather than what we had originally purchased. We went to the store, returned the original items and bought the ones he recommended. He came back later to install our stuff in spite of his busy schedule! Kudos to Mike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation by non Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the (non Geek Squad) external resource installation team was great. nice. very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the sound bar added for an additional television in our entertainment room and we love the sound.

    I would recommend this to a friend