Customer Ratings & Reviews

Geek squad is a great thing.............Everyone that did the install was great....

The agent was professional and good. We would have him do installation on our purchases anytime.

Efficient, great service and very personable. A did a fantastic job cleaning up.

Agents connected everything and tested everything as well. Made sure we felt comfortable before they left

Deivery was canceled twice by vendor with no explanation. Zero help from customer service reps on phone. Very frustrating it took 2 weeks. Separately, the 2 squad members who showed up and did the installation were outstanding. Very friendly and professional. Hope they return if I ever order again from Best Buy.

I had a huge problem when they initially mounted my new television to the wall because the television was broken and the guy left it on the wall looked at me and said helpfully they can get you a new on in the near future. I was furious. I called the store and then went to the store and the manager had a different person come with a new television and replace the broken one within 2 hours so in the end I was completely satisfied with the servivce

Excellent experience with the Geek squad installation! Very friendly & professional!

The guy was great. Answered all my questions. Did a really good job of connecting sound bar to the TV.

They mounted my DEFINITIVE TECHNOLOGY Sound Bar... explaining how to use it despite its quirky interface

The quality is amazing and looks remarkable on the wall

The sound bar when installed correctly looks and sounds great, the installation was done perfectly using a geek squad installer.

Prompt and knowledgeable. They programmed my remote which I probably could not have done on my own.

The tech agents installed my TVs and hooked everything up so they both work just fine.

Great associates that truly know their stuff. They both were friendly, accommodating and setup my lg setup expertly!

The sound is awesome makes a big difference. Makes you feel like you're at the movies

The sound from our new Sony TV is much improved with the addition of the Sony Sound Bar. It sits in front of our TV very nicely and did not need mounting.

Great product to work with the mount for the tv the sound bar looks perfect lined up under the tv on the wall

Mike came to install my TV and soundbar. He and his coworker were very professional, knowledgeable and most of all courteous. I highly recommend them. Mike recommended other items rather than what we had originally purchased. We went to the store, returned the original items and bought the ones he recommended. He came back later to install our stuff in spite of his busy schedule! Kudos to Mike!

the (non Geek Squad) external resource installation team was great. nice. very knowledgeable.

We had the sound bar added for an additional television in our entertainment room and we love the sound.