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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,483 reviews
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, fast and reliable service, I will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents quickly determined they were given the wrong TV to install that also included an inappropriate mounting hardware. While one went back to pick up the correct TV model the other agent worked on installing the other TV and sound bar. This was done extremely well and quickly. When the other agent returned with the correct TV the two agents got that TV mounted very quickly. The two agents were very knowledgeable, polite and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the new TV perfect I did not connect my old soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has a fantastic sound, The mounting was done in a way the sound is very vibrant throughout our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that mounted my new TV and wall panel that concealed the cords did a PERFECT job. These young men were knowledgeable, went right to work and were done in no time at all. It's nice to have somebody come in to your home to do a job, and it's done right the first time. Clean, neat, and respectful--Best Buy should be proud to have a team like this representing them. Marilynn

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, patient and cleaned up the area after install.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Installed sound bar and hooked up outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service technician was knowledgeable, on time and explained step by step process. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and excellent geek squad service

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Masterful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and installed all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and got right on mounted everything on the wall leveled it out and look perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected our soundbar, installed wall wire cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great at Mounting Sound Bars!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guy who came to my place was the most experienced TV technician I have ever worked with! He identified the problem immediately, and was fast and very thorough. I will ask for him by name the next time I call the Geek Squad!!! Mary Stibal Mary Stibal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound worth every cent! I will be buying the Gen 2 soeakers next.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad is a must!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome as they mounted the sound bar professionally. Would definitely recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are the best services. We had a Wifi streaming issues for months and they solved the problem with eeros boosters. They are professional, knowledgeable, know their business and product. Recently they set up a home theater system, We just wouldn't have been able to set up all the equipment, They showed us how to operate all the equipment. They are respectful and wear "booties" over shoes to protect the carpet and home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, the sound is great although it is really directional. You have to be right in front of bar to get best audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Setup with Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's Geek Squad was on time and set up was perfect. Technician was knowledgable and trust worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were fantastic. They communicated arrival in advance, were very professional, worked hard and quickly, answered all our questions patiently, were very precise in mounting (on a brick wall), were careful to minimize mess and disruption, and cleaned up thoroughly afterwards. Top rating!!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing. They mounted my TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. They explained everything and were neat and respectful of my home.

    I would recommend this to a friend