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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,483 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals took the time to ensure TV and Sound Bar were mounted correctly and that I knew how to set up audio out put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over and above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to replace the type of sound bar because my primary goal was to hide all wires - the higher grade bar although probably better in quality would not address the wire issue. But the text went back to store and got a different and installed that same day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is wireless and I very happy with the sound because you can put it anywhere you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was super nice and very fast, the sound bar will not turn on with Direct tv remonte have to turn off the tv with the other remote making us use lots of remote, so i just do not turn on the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up by Geek Squad was performed efficiently. The sound bar works perfectly and sound quality much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was top notch and they did a good work. The installation was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install but issues later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with soundbar weeks later. About 70% of the time won’t pass audio from streaming channels after turning on TV or switching from cable. Fooling around with power button sometimes fixes it temporarily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was going to be $99 to set up the sound bar. Instead it was almost $200. After the technicians left there was screws and washes on the floor. And instead of using the rocket fish HDMI cord he said the cord that came with it would be just as good and it wasn’t so I hooked up a rocket fish. I did expect more for $200 set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a awesome job will be coming back to yall very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done very professionally and quickly. The technicians definitely knew everything they were doing and explained it all to us. Well highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mount Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fine job. Mounting is excellent and remote programming spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad met my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and mounted my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got it yesterday & Phil and Evan were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil and Evan removed old TV and moved it into my office to replace another TV. They were able to use old mounting system and received a refund same day for unneeded equipment, as promised. They reprogrammed my Harmony remote to the new TV and explained how everything worked in an understandable manner. I could never have done what they did in a courteous manner and what, I believe to be a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the soundbar to the tv mount making sure that the minimum number of holes would be drilled into the wall. They made sure that I was pleased with the placement prior to drilling which was definitely a positive. They arrived on time and actually called ahead and gave me about a 20 to 30 minutes heads up on their time of arrival. It was worth the extra expense to have the mounting done correctly the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, let an experienced and skillful Pro do the install to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was excellent both of them. They were very patient knowledgeable of what they were doing setting up my television and sound bar. I really appreciate both technicians and very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar has excellent quality for the price. Geek squad installed and programmed it to the TV. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar mount is great above our big screen, sound is great and all wires were hidden perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot tape measure and tape. Soundbar doed3 as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team were very helpful regarding needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done efficiently and professionally

    I would recommend this to a friend