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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,483 reviews
  • Rated 5 out of 5 stars

    Excellent Sound Bar Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Bose Sound Bar sitting under the TV on our dresser. Best Buy Geek Squad recommended this particular Sound Bar Mount so that they could integrate the sound bar mount with the Premium TV mount and still put the Apple TV, Xfinity controller and Harmony box behind the TV. With the Sound Bar Mount connected to the TV mount, the sound bar moves with the TV. The products are great. the Geek Squad team is superb! Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and very knowledgeable and showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor had a little difficulty getting things to work properly when connecting the soundbar to the rest of the components. We had to go purchase an audio cable, and he came back on his own time and installed it and set the tv up to make sure all was working as it needed to be. I was very impressed with the young man. He gave his all to make sure we were happy with his work and our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working pretty well.sound was good. No lapse in sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and quickly installed the new sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did very professional job installing and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. After installation they made sure we understood the ins and outs of how our new system worked. They were extremely personable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full installation perfectly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV and the sound bar right under it. They tested all the functionality pairing it with the TV. Then they also helped me set up the pairing with my cell phone and Mac book. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is perfect for our tv and makes all the difference! Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from Fernando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando expertly attached the sound bar to the TV frame mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my tv TO MY SPECS AND LIKING.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting job was perfect. I could never have done the job that the installer did

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Sold a mount that didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was sold a soundbar mount that would not work with my television. Upon arriving for the installl the geek squad techs informed that it would not work and in fact Best Buy does not sell a soundbar mount for a 85” tv. The rest of the geek squad install was great though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Install was quick and eay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB techs arrived on time and installed this system in no time. My sound bar sounds and looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with the Samsung TV I purchased. Love the sound and base! Simple to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando did well with soundbar installation.same thing with Brian who came this morning to install my TV. Both Fernando and Brian did so well that i wanted to work with them next time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to the house did the best job ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount and has the Geek Squad mount this onto the wall! Very clean and professionally installed!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking TV with sound bar attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good mount Sound bar nicely attached to TV. Looks good

    I would recommend this to a friend