Customer Ratings & Reviews

Very pleased with the sound. The remote is easy to use. The symbols are large enough to find easily.

The Best Buy Agent did a great job of setup for the soundbar.

As indicated in my reviews of other purchases, the most extraordinary part of our buying decision was Christian Spelorzi, who installed our second system and was able to resolve the issues with our first system, when his colleagues could not. Cultivate this young man; he should play a big role in Best Buy's future!!

Waiting for them to come in and mount my new sound bar

The agent set up and connected the sound bar. VEry satisfied.

bought it for watching movies and xbox its great sound loud and clear

Geek squad guys were fantastic!!!! They were knowledgeable and kind and presented themselves in a professional but friendly manner. Every question we threw at them they answered with great detail and in "real life" terms, lol, the sound bar is GREAT!!!! and we could not be more please with our new Samsung products.

The men that delivered and set up our TVs were fantastic. They spent the time to set up our streaming channels and taught us how to use all of it. They were polite, pleasant, and extremely patient. We couldn't be happier.

The team that mounted our soundbar was very professional and knowledgeable Bout the product. They were mindful of hiw they handled our soundbar and TV which i truly appreciated.

The wall mounting and TV setup with sound bar was well executed.

Friendly and helpful. They explained everything and were neat and respectful of my home.

They did an outstanding job! We had our television placed on the walls. they guy was super nice and explained everything before placing tv on the wall. He also showed us how to program our remotes. He was awesome!

Great sound product that induces the room to full enhancement of what is being watched.

Bose 500 has remarkable sound, and the Geek squad did a fantastic job mounting it!!

The Geek Squad mounted the TV and the sound bar right under it. They tested all the functionality pairing it with the TV. Then they also helped me set up the pairing with my cell phone and Mac book. Highly recommend this service.

Geek Squard is professional. They came in during the provided time window. They communicated how the TV would be mounted and answered all of our questions. They ensured that we understand how to use the TV and sound bar before they left. Totaltech might sound costing a lot, but it is actually worthy!!

I’ve used geek squad several times, mostly because it’s convenient. This time they sent one person to install a 55” tv on the wall. They did not take away my old tv as requested. Told me the cords could not be put into the wall, he would have to drill through the side of the house to do so. Last tv had the cords in the wall! Very basic installation, nothing special

Love the soundbar. My hearing is not what it used to be so this has been a great help.

the soundbar would not have been necessary, but I do enjoy the sound from the tv .

Excellent service and professionalism. A job of perfection