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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,483 reviews
  • Rated 5 out of 5 stars

    Best Buy consultant was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amanda, our consultant was able to connect our new t.v. and the new Sonos sound bar very quickly using our IPad instead of the usual smartphone for the necessary app. Also installed or hooked up Alexa with the sound bar. She instructed us on how to use the remote to move around the t.v. to get to the different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian Spelorzi is tops!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As indicated in my reviews of other purchases, the most extraordinary part of our buying decision was Christian Spelorzi, who installed our second system and was able to resolve the issues with our first system, when his colleagues could not. Cultivate this young man; he should play a big role in Best Buy's future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, our geek squad specialist was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount and connect my sun Brite soundbar with talent and skill. Because of the way that the TV was mounted, it was almost impossible to insert the plug into the back of the TV. John made it appear easy. He was also super helpful. He connected my remote to the TV when he saw me struggling with that. He deserves a raise in pay and promotion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from buying to install was excellent. Sound bar sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for them to come in and mount my new sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were fantastic!!!! They were knowledgeable and kind and presented themselves in a professional but friendly manner. Every question we threw at them they answered with great detail and in "real life" terms, lol, the sound bar is GREAT!!!! and we could not be more please with our new Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can spare the extra $30, I say do it! The added aesthetic is worth it, and it helps to have your sound come at you from eye level. I was tentative at first, but glad I made the decision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and no speaker rumble. Fit's right in. You would think a parade is going on...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service rules - install & connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again Geek Squad service for mounting a shelf on which you can put anything, not just a sound bar - I've got a blu ray player on this. Everyone shoud sign up for the Annual Geek Squad coverage... I wouldn't be without it. I've recommended to many people. It just makes sense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I about a mount for my sound bar last year. The techs installed the sound bar and the holder to my 75 inch tv that was mounted a few months prior to the purchase. It has been almost a year and I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives that installed my TV and Sound bar were awesome! Professional, friendly and informative in answering my questions. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home install of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected the sound bar. VEry satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV & Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard is professional. They came in during the provided time window. They communicated how the TV would be mounted and answered all of our questions. They ensured that we understand how to use the TV and sound bar before they left. Totaltech might sound costing a lot, but it is actually worthy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very quick and polite throughout the whole process. Ensured Soundsystem was properly hooked up and showed me how to operate it. Even ensured area was cleaned up prior to leaving. Excellent process by the Qeek Squad, Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    dolby atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for watching movies and xbox its great sound loud and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Precise and careful installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting and TV setup with sound bar was well executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Sonos Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and quickly installed my Sonos soundbar with ease. They were very helpful in providing suggestions on how best to place it as our TV was on a flat stand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the sound. The remote is easy to use. The symbols are large enough to find easily.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism. A job of perfection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Sound Bar was installed after the TV was installed and I had to connect my other Sonos speakers versus the quasi Geek Squad member doing it per the sales team member. Again, I say I'd recommend this Geek Squad service but with reservations. Appears that the services are being contracted to third parties who do not have ID or come prepared to do the job they're assigned to do.

    I would recommend this to a friend