Customer Ratings & Reviews

Amanda, our consultant was able to connect our new t.v. and the new Sonos sound bar very quickly using our IPad instead of the usual smartphone for the necessary app. Also installed or hooked up Alexa with the sound bar. She instructed us on how to use the remote to move around the t.v. to get to the different devices.

As indicated in my reviews of other purchases, the most extraordinary part of our buying decision was Christian Spelorzi, who installed our second system and was able to resolve the issues with our first system, when his colleagues could not. Cultivate this young man; he should play a big role in Best Buy's future!!

The agent was able to mount and connect my sun Brite soundbar with talent and skill. Because of the way that the TV was mounted, it was almost impossible to insert the plug into the back of the TV. John made it appear easy. He was also super helpful. He connected my remote to the TV when he saw me struggling with that. He deserves a raise in pay and promotion

Everything from buying to install was excellent. Sound bar sounds amazing.

Waiting for them to come in and mount my new sound bar

Geek squad guys were fantastic!!!! They were knowledgeable and kind and presented themselves in a professional but friendly manner. Every question we threw at them they answered with great detail and in "real life" terms, lol, the sound bar is GREAT!!!! and we could not be more please with our new Samsung products.

If you can spare the extra $30, I say do it! The added aesthetic is worth it, and it helps to have your sound come at you from eye level. I was tentative at first, but glad I made the decision.

Great sound and no speaker rumble. Fit's right in. You would think a parade is going on...

Again Geek Squad service for mounting a shelf on which you can put anything, not just a sound bar - I've got a blu ray player on this. Everyone shoud sign up for the Annual Geek Squad coverage... I wouldn't be without it. I've recommended to many people. It just makes sense!

I about a mount for my sound bar last year. The techs installed the sound bar and the holder to my 75 inch tv that was mounted a few months prior to the purchase. It has been almost a year and I have no complaints

The Geek Squad representatives that installed my TV and Sound bar were awesome! Professional, friendly and informative in answering my questions. Thank you!

The agent set up and connected the sound bar. VEry satisfied.

Geek Squard is professional. They came in during the provided time window. They communicated how the TV would be mounted and answered all of our questions. They ensured that we understand how to use the TV and sound bar before they left. Totaltech might sound costing a lot, but it is actually worthy!!

Team was very quick and polite throughout the whole process. Ensured Soundsystem was properly hooked up and showed me how to operate it. Even ensured area was cleaned up prior to leaving. Excellent process by the Qeek Squad, Thank you.

bought it for watching movies and xbox its great sound loud and clear

The wall mounting and TV setup with sound bar was well executed.

The Geek Squad were professional and quickly installed my Sonos soundbar with ease. They were very helpful in providing suggestions on how best to place it as our TV was on a flat stand.

Very pleased with the sound. The remote is easy to use. The symbols are large enough to find easily.

Excellent service and professionalism. A job of perfection

Sonos Sound Bar was installed after the TV was installed and I had to connect my other Sonos speakers versus the quasi Geek Squad member doing it per the sales team member. Again, I say I'd recommend this Geek Squad service but with reservations. Appears that the services are being contracted to third parties who do not have ID or come prepared to do the job they're assigned to do.