Customer Ratings & Reviews

The sound bar was mounted perfectly. It blends seemlessly with the tv.

The Geek Squad were professional and quickly installed my Sonos soundbar with ease. They were very helpful in providing suggestions on how best to place it as our TV was on a flat stand.

Recommend very highly for sound and value. Would purchase again.

Purchased this sound bar to help with better sound in a game room did the trick.

I was so thoroughly pleased with Shaun Hicks, the technician that installed my sound bar. He was outstanding as a professional and handle the job, quickly, neatly and paid much attention to the quality of his work. I am an elite plus member and could not have asked for any better service.

Again, let an experienced and skillful Pro do the install to get it right.

They mounted my sound Bar and TV on the wall perfect and quick

The Geek Squad representatives that installed my TV and Sound bar were awesome! Professional, friendly and informative in answering my questions. Thank you!

The geek squad did an amazing job. They were courteous, polite and stayed on to answer all of our questions.

They did good work and they were professional. They even hid our wires

Yes they did a awesome job will be coming back to yall very soon

There is no mounting bracket for sound bar, only audio connection. Serviceman connected audio to TV . But no possible way to mount soundbar due no hardware. Serviceman gets 5 stars Best Buy gets zero for misleading installation information.

The gentleman that set up my sound bar was so very nice. I had additional questions about my TV and he helped me with that also. I really love being a TotalTech customer and get great service.

The guys had it up in no time! Cleaned up afterwards and they knew what they were doing!

Christopher Gambol did a phenomenal job in spending time mounting both of my TVs and not leaving until I was satisfied. Went above and beyond! Please make sure he gets a bonus or a pay raise because I’m sure he does this for every costumer he serves. Some of the best costumer service I’ve experienced!

Nice work by the installation crew. Very professional.

My only problem with the installer who the Geek Squad sent to my home from MasTec was he spoke really broken English and it was difficult for me to understand what he was saying.....became very frustrating and I couldn't wait until the installation was complete....he also never gave me any instruction on the remote control for the sound bar

Excellent service provided by my agent. Mounted bar attached to all appliances and tested to make sure it operated properly. Made sure I understood how to operate it properly prior to leaving.

I purchased my sound bars independent of the tv purchases and was nervous something might be left out on the service ticket. However, the guys that came had everything documented and installed my sound bars with no issues and took the trash away as well, leaving my house as clean as it was before they came.

These guys installed the soundbar professionally, taught me how to not break it, then went over to the main house and got the sound working again so our surround worked for the streaming channels. Well done, Geek Squad! BTW, we are keeping the blanket they left behind safe and dry until someone comes by to pick it up.