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Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,483 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of installing and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptionally professional, friendly, knowledgeable, and competent. I can't recommend them highly enough. They were just fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thoroughly pleased with Shaun Hicks, the technician that installed my sound bar. He was outstanding as a professional and handle the job, quickly, neatly and paid much attention to the quality of his work. I am an elite plus member and could not have asked for any better service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was mounted perfectly. It blends seemlessly with the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only as part of a plan for my 77 incLG OLED tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Geek squad was fast and neat. Took time to explain how system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job getting the Sonos Arc soundbar mounted, and connectged. Tech also got two Sonos Roams set up and synced. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great! They were patient and highly competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always great help and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always geek squad excellent, very helpful. had the old sound bar fail, geek squad examined, not repairable. purchased new one, geek squad installed new one adjusted sound. always use total tech and geek squad. clean and quick install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounbar mounting, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have everything put together properly. Love having the soundbar mounted to the TV so they can move together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and Kolt did an awesome job!! They were quick, knowledgeable, and left everything exceptionally clean. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were able to take care of all soundbar install needs. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    surround sound set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech's set my surround sound up in a timely matter and new what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is # 1 In Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with the professionalism and the skill in which the GeekSquad team exhibited to mount our new Sonos Atc to our existing TV and sound system. The agent (Jon Taxis) made sure that we understood the function and features of our new sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome! Went above and beyond what was needed to be done. Very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and setup programming. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing installed efficiently and pleasant and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service--the Geeksquad mounted it quickly! No issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my sound Bar and TV on the wall perfect and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher Gambol did a phenomenal job in spending time mounting both of my TVs and not leaving until I was satisfied. Went above and beyond! Please make sure he gets a bonus or a pay raise because I’m sure he does this for every costumer he serves. Some of the best costumer service I’ve experienced!

    I would recommend this to a friend