Customer Ratings & Reviews

Geek Squad did an excellent job of setting up new sound bar and moving old tv and soundbar to a different room. They were able to get the old sound bar working much better than it ever had before.

This was a return visit post installation. The original squad member installed the sound bar with optical cable and there was an inconsistent nonsynchronization between audio and video. The technician changed the connection to ARC and it has made a vast improvement.

Marlon was outstanding. Extremely helpful and took care of everything. He is a real asset to the Geek Squad!

Easy installion - good sound quality - really a good addition to TV

We were a little frustrated with how the eArc on the new sound are failed to connect with the tv about 50% of the time, but Lucas changed the setup to standard Arc and it seems to always connect the tv to the sound bar now.

A little issue keeping it on and synched to TV. Otherwise exvellent sound.

This geek squad guy did a good job. Fits well and sounds great.

The installation was done professionally and sounds great!

THE TECH THAT CAME OUT TO MOUNT MY 65 TV, DID GREAT EXCELLENT JOB, HE WAS VERY NICE TO ME EVEN WHEN I ASK HIM QUESTION HE WAS VERY PLEASANT, NICE JOB THANK YOU, MR COLEMAN

WE HAVE THE DOLBY ATMOS SOUND BAR AND SUB WOOFER BY SONY - IT WAS RECOMMENDED BY OUR IN HOME ADVISOR WHO CAME TO OUR HOME TO EVALUATE PLACEMENT OF SOUND BAR & SUB WOOFER ETC. WHEN YOU BUY THE TOP OF THE LINE YOU ALSO WANT THE TOP OF THE LINE ACCESSORIES - WE NOW FEEL WE ARE AT THE MOVIES WITH THIS MAGIFICENT TV - SOUND BAR SUB WOOFER ETC! WELL WORTH IT!!!

My soundbar was mount. However, in all fairness, I already had a sound bar up so the Geek Squad only had to replace the one I purchased for the new one. The Geek Squad customer service I received was excellent!

Wanted 6 TV /Monitors (and Sound Bars for each) installed in new office. Scheduling was not difficult and was fully explained inside the store. Pricing was very reasonable. I had some concrete walls but the team showed up with tools already in their truck to perform. They cleaned up very good as they were leaving. Walk-Around after work was done was very professional.

Jeff from Geek Squad was wonderful setting this product up for me. He made it look so easy, and describe to me how it all works.

Very professional and neat, helped answer questions and very knowledgeable

The Geek Squad agents Ed and his partner were wonderful. They took the time and care to set up the sound bar properly. It plays great.

Geek squad connected soundbar to TV and showed me all the functionality. Couldn't of asked for better service. Def recommend

So, this would be a five-star if it wasn't for the price. Charging extra to mount a soundbar when you already paid for a TV, the soundbar, the TV mount, soundbar mount, and for the TV service for the TV to be mounted seems like a money-grab when it takes roughly 3-10 minutes extra depending on your installer. Despite the price, the service would be hard-pressed to be any better.

The agents were professional and personable. They were efficient and gave us exceptional service! They were very careful and their safety precautions were commendable. Their tidying after completing their work was excellent. They were patient and helpful.

The sound bar fills the room with outstanding music and voices.

Great performance so far, really glad added this item to receive full benefits of our 70" TV, recommend this upgrade to everyone