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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,494 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected soundbar to TV and showed me all the functionality. Couldn't of asked for better service. Def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance so far, really glad added this item to receive full benefits of our 70" TV, recommend this upgrade to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, works fine, sure hope it lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound . Sharper Easy to work for tuning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good installers when it came to installing my TVs. They hooked up my light kit and sound bar like professionals. But when it comes to to cleaning up after themselves, they did a poor job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad, they are great, very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar looks great mounted and sounds even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SOUND BAR WAS A GENIUS IDEA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG DID A GREAT JOB BRINGING GOOD SOUND INTO YOUR HOME

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but sometimes sounds come from tv and not soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installing my sound bar under the television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar was mounted properly and sounds great. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that assisted us in installing our full-motion tv mount and sound bar attachment were excellent! The team arrived on time (even a little early) and were helpful and knowledgeable. They even take all the boxes after! I highly recommend Geek Squad installation services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and neat, helped answer questions and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my tv for better sound. Makes a big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on everything, from installing my Tv to setting and installing my soundbar.They are truly Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy for the set up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to set up my TV and sound system. One worked on the TV and the other worked on the sound bar, subwoofer and satellite speakers. They asked a few questions about where I wanted everything and they were done in 1 hour - even showing up 45 minutes earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My neighbors love the feel of my new JBL. I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG sound bar was delivered and set-up by the great team at Best Buy. Polite and informative about our new products. Thanks for making your customers feel so comfortable when using Best Buy services... it makes shopping for products pleasurable in the world of technology. Keep up your great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but probably could have done ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Ended up removing wall mount bc it took away from the super flush flat screen LG tv buy recommend tv installs. Very simple so if you don’t want to spend $50, mounting sound bars are extremely easy and in hind sight could have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This minimized wires showing and worked perfectly with our TV.

    I would recommend this to a friend
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