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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,500 reviews
  • Rated 5 out of 5 stars

    My neighbors love the feel of my new JBL. I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound, great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a difference a sound makes, and a great look too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but probably could have done ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Ended up removing wall mount bc it took away from the super flush flat screen LG tv buy recommend tv installs. Very simple so if you don’t want to spend $50, mounting sound bars are extremely easy and in hind sight could have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and efficient. They took great care even when they had to take the tv off the bracket and did a solid job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny & Jamal - Best Buy’s Dream Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donny & Jamal are THE BEST! I had a problem with the sound bar and they didn’t stop until they found a solution. They stuck with me until I was satisfied. They were competent, professional, respectful and neat. I am extremely pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-est Geek Squad EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 7* for this Geek Team! They not only showed up, but showed out! They left me more technically aware and provided the best service and follow-up one could ask for. Definitely an exemplification of what I imagined a Geek Squad to be!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation and assistance service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Geek Squad over to install several new Smart TVs, wall mounting, in wall wiring kit and a Sound bar. They have done excellent work, were timely and went the extra mile to assist us and answer all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great! They were patient and highly competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Ed and his partner were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents Ed and his partner were wonderful. They took the time and care to set up the sound bar properly. It plays great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only as part of a plan for my 77 incLG OLED tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and installed my tv and sound bar, and they were EXCELLENT! They were very knowledgeable, professional, courteous. They did a great job - I felt terrible that I didn’t have much cash but what little I did have, I gave it all for their tip - they were great!!!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Wrong mount for subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting great but wrong sub woofer mount. Hence 3 star

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Hennesy installed our new Tv. Was very thorough. Gave me lots of useful information Answered all my questions. I had to call him a few days later due to what I thought was a problem. He got back to me and answered my concern. Very nice, conscientious guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv but the sound at couldn’t be mounted underneath since the tv was big for the space. They strategically sat it wher it would not interfere with the signal turning tv on and off and suggested what we could do to hide the sound bar at top of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff from Geek Squad was wonderful setting this product up for me. He made it look so easy, and describe to me how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his partner did an amazing job with centering our TV between two windows and getting the perfect height for viewing. They were knowledgeable about setting up our TV and getting our streaming going on this additional TV. They get a perfect "10". I would have them do this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar Installation for a tv in a non-media room... Pretty simple however when Geek Squad comes back to install our media room I will need to get them to level this sound bar as there is a gap on one side where it is flush with the tv on the other side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was quick but changed something.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha guys did a good job but they changed something because my sound bar doesn’t turn on with the TV remote anymore. I had you guys out again to look at it but your tech guy said there’s nothing wrong. But it wasn’t like that until after the sound bar guys left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing installed efficiently and pleasant and professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these product!! Best sound quality ever!!!!!!

    I would recommend this to a friend