Customer Ratings & Reviews

I bought the soundbar w/woofer because I was worried that the TV speaker would sound too tinny. I also bougtt a wireless headset and find that I seldom use the soundbar. Maybe if I was an audiophile I'd use it more. Audio is great out of this soundbar so I'll use it when others are watching tv too.

Geek agent did not mount the sound bar but simply left it on the credenza just below the TV.I'm not sure we paid to have it mounted. If we did, then that is the reason for a mediocre rating.

The guys were very nice. How ever the one that installed the brackets on my wall for the sound bar install them too high,which meant my TV that was already mounted on the wall had to be moved higher. There was a problem with the volume control for the sound bar, they didn’t try to fix it. They just told me to use the other remote. When all they had to do was try a different code.

Geek squad did a great job with the install and made suggestions when adding the soundbar setup along with the mounting of the TV

The process of scheduling a appointment with the Geeks for the installation of our new TV was a 1 star experience...laborious process of navigating the automated prompts...long wait times on the phone...disconnected phone calls...but once the Geeks arrived at our home it became a 5 star experience

We had a very positive experience using The Geek Squad to set up our entertainment system. The Technician David Trejo was professional, knowledgeable, and friendly. The technician was on time and used his time wisely. He also walked me through and explained in detail how to use our new system.

The geek squad was great. Problem happened at store in my opinion, they never once suggested in home consulting to make sure what we thought we were buying and what we did buy for our home sound/ TV requirements were apples and oranges.

They came on time and did everything, even wore those shoe covers. So far TV hasn’t fallen so that’s great

The Geek Squad agents installed the Soundbar for my 65" OLED TV in a quick and efficient manner. It significantly enhances my viewing pleasure. I recommend purchasing the apparatus from Best Buy and having their technicians properly install it.

The technicians came when they said they would and it took them less than 30 minutes to install my Bose soundbar to my tv. I am very happy with the jb they did. Great work.

Geek squad is awesome! The 2 that came to mount my TV and sound system were respectful, knowledgeable and even helped me plug I. Somethings before putting the tv back on the wall

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

We love the Geek Squad! The level of service is fantastic!

Excellent service from technician on duty who served me. Extremely polite and very knowledgeable on computers and electronics.

Excellent. Showed me how to use the Sonos and hooked it up to my tv. We couldn’t mount it due to space limitations however it’s fine sitting on my console

Very professional and neat, helped answer questions and very knowledgeable

Jeff Sanchez made the installation experience of my TV, sound bar and Xbox truly enjoyable. Jeff was very knowledgeable and efficient. He was patient, answered all my questions and made me feel comfortable with his easy going demeanor. He went over and beyond what would be expected from an installer. He is exceptional!

This is our second install with the Geek Squad. Their home tech evaluation is valuable in the selection process to ensure whole house compatibility with ALL electronics in home. Install technician knows his stuff. Mounted indoor and outdoor TVs with soundbars

The Greek Squad team was competent, fast and courteous.

Agents were very professional and thorough and insured that the product was working