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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,500 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected my sound bar and sub woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew connected my sound bar and sub woofer without a hitch. Also, they walked me through how to use the Sonos app for controlling the sound bar and my additional speakers. They double checked everything to make sure it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came were quick, efficient and walked me through each part of what they were doing. As the set the tv and soundbar onto the wall, they noticed it was not level. Took the entire setup apart and centered it correctly. Even though they were quick working,the quality definitely showed!! Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System set up for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was excellent. He exceeded our expectations. He was patient and very responsive in explaining the operation of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks showed up on time and did a professional job installing seven TV mounts, TV's and sound bars in multiple rooms. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad, they are great, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastic and have been out several times, as the sound bar is not working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product Installed with Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product installed with care. Product came in damaged box, which concerned me. Has been working fine. TCL speakers synch nicely with TCL Series 6 TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installations/Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had zero experience on mounting a sound bar. Geek Squad (Mark/Derek) did an awesome job of letting me know my options from standalone mount vs TV-Mount and the pros/cons of each! Super Impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV. They were great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and are very friendly, clean, polite, on-time, etc. Anyone who does not have them assist in installing is crazy!! They took the time to set up Netflix, Hulu, etc. on my TV and explained how to use everything. Top rate service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and his co worker were very professional and did a great job installing our new TV and hanging it on the wall. I’d highly recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative checked out our new sound system and explained everything in great detail so we could understand how to best operate the sound and new TV. He was very knowledgable and patient with us as he reviewed the system with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs removed my TV and installed the sound bar. The did an outstanding job an I was very pleased. I thought I had a sound problem but I easily corrected it. The two techs were very polite and went about their job very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good in some locations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys in warner robins are tops. I also live part time in Florida and wish I could get the store in Destin to return my email about some needed work. Maybe the stores need to swap some people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne and Andrew are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my new Sonos arc sound bar to pair with my Sonos speakers and Sony around the neck speakers. They found the solution with great determination and effort. They both deserve to put a star on their time cards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed the soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a excellent job. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting was needed for connection under tv for better support away from furniture, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the technician knew exactly what he was doing, worked efficiently and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 85 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 in TV to the wall and hooked it up to my WiFi and set up my TV and apps for me. Very efficient and cleaned up everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GentlemanThat came to install 75-in sound bar, we're very clean and efficient, showed me how to set up and work tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programed the remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend