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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,500 reviews
  • Rated 5 out of 5 stars

    Geekness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new home and we bought three new TV's and Sound Bars. The Geek Squad came out and got everything professionally installed and working to perfection. Great job Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile help in setting up the Sonos sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and install was done professionally and quickly. Everything worked on first pass and is continuing to do so. I am not sure I could have done this alone without some amount of trial and error. G.S. was a great help in getting this done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD is the best. Your third party company is the most horrific unqualified bunch of clowns we’ve ever had the displeasure of dealing with. When you have an install, GEEK SQUAD ONLY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting is rather heavy duty and allows you to swivel one or either side about a six inch range from the wall to facilitate access to the ports. I do feel it was a little highly priced but appears to be worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only every installer was just like them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best installers ever!!! They didn't make me put my dogs away....my dogs licked them to death. These guys were fantastic. Made sure everything was working perfectly before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with installation service. They were clean and personable, took the trash with them, answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THrilled with the geek squad installation service. Took away all the frustration and hassle of installation which enhanced the overall system purchase experience. Very please with the service techs professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. Made sure we approved of the way the TV was to be mounted before drilling any holes. Set up the TV and all devices. Answered all our questions. Took away all boxes and wrap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and will have the Squad mount and setup everything in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that the Geek squad provided. The technicians are well versed on the technology I purchased and the entire process was seamless. I highly recommend the Geek Squad to anyone wanted to install technology in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix and clean up poor install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original tech. ( Jonathan) came back to clean up and perfect a previous insulation attempt. - once again The Geek Squad comes through and made EVERYTHING spot on perfect. Way to go guys ! SIMPLY THE BEST !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Soundbar works well. Attaches to the back of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that hooked up my tv and sound bar plus my security cameras. Is awesome Best Buy is lucky to have him. I wish all your agents were as good as this guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a reliable price. I can not see why people would not include this with their purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, friendly, and did and excellent job. I love Best Buy and their amazing service in store and with Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was mounted under my TV using the universal soundbar mount. Job was finished and it looks good minus the scratches to my living room wall they made. Would have been nice had they offered t clean or repair the scratches before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased with Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled with the knowledge of the agents as to how to program my sons' LG TV to his preference. They hooked everything up for us and also showed us how to navigate the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked it up in a new location where we had never had a TV. The agents were friendly and very knowledgeable and they did not get frustrated with how long the project took. I will use the Geek Squad again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was great, He knew what he was doing with no problem. Did not take him long to do. He even had me doing the remote so I would know how to do it by myself. I love the Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service! They were on-time, organized, friendly and did a great job. I have nothing but good things to say about the service. I had nothing to do but sit down and enjoy my new TV and soundbar when they left.

    I would recommend this to a friend