Customer Ratings & Reviews

This is extremely nice when the geek squad can hook everything up and connect everything nice in the like it supposed to be, that way you don’t have anything to worry about when it’s hooked up the way they do it

Geek Squad did a great job mounting and connecting my new Sonos Arc soundbar. Looks and sounds great. They cleaned up after and explained how everything worked. Would definitely recommend Geek Squad for your audio installations.

The Geek Squad was right on time and had the 75" Samsung TV, and the soundbar mounted and installed in less than 2 hours. They hauled away all the empty boxes and trained me on how to operate the TV. Joe and his assistant were very pleasant and helpful.

Mounting was installed very professionally and but had to be removed because it was nor needed.

The system had to be set up with a replacement due to manufacturer defect. The second set up was done differently than the first one. This system works now. I believe it was not set up and installed correctly the first time. It is seeming to work good now. That is why my review was only 3 stars.

The Geek Squad knows what is best for your particular situation, They always get it right.

Always thorough and courteous...clean installation having used the team now 9 times...three installs, three uninstalls for relocation and three more installs. Pricey but worth it!

The Geek Squad agent installed everything quickly and neatly. Wires are hidden, TV and soundbar are centered and hooked up correctly. They showed me how to use everything and asked me questions along the way to make sure it was installed to my liking.

Geek Squad goes above and beyond with the installations and always provides great support along with app configuration as necessary.

The speaker mounts were not correct so Other ones had to be ordered. I waited for someone to come back to complete the install but it didn’t happen. I understand the Covid thing happened but couldn’t someone communicate with me?

The agents were extremely knowledgeable as I had an installation that had to go through paneling. They were efficient, neat and installed the TV and soundbar perfectly. No issues whatsoever!

Thank goodness for this guy and geek squad! Originally, Best Buy sent a 3rd party company to put up our TVs. This man, found and corrected all the mistakes this other company made! He is amazing!

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

these guys were great! these guys were great wango wango doo doo

The agent Fernando was awesome he set up everything that he had and was very efficient was very professional and all manners unfortunately Best Buy didn’t live up to my expectations it took over a month to get my items what are my TV is damaged so I’m waiting for replacement my sound bar is sitting on top of my entertainment unit because I don’t have the mounts for them to fix can’t talk to anybody I called the store and get apologies but it’s not the store it’s a screeners and they can’t do anything about it still waiting for a miracle

The Geek Squad team was very knowledgeable, on time, neat. Unfortunately, the remote programming they did for the tv, sound bar, cable box did not work even 24 hours. Another tech has also come and tried to reprogram. Same thing; still not working properly

He mounted and installed our TV, sound bar and set up our universal remote. He also showed us how to use the sound bar with our music apps. He was friendly, polite, knowledgeable, cleaned-up the work area nicely, and wore a mask.

The team that came out and mounted our TV also connected up the audio components (eg, sound bar). They seemed very knowledgeable, customer focused and friendly.

They were efficient, helpful, cleaned up everything. Showed us how to use all the products and set everything up. Absolutely would recommend this team and the Geek Squad.

The techs more than earned their money. Wife had em move the TV lower after it was mounted. I had em take the sound bar off the mount and then changed my mind. They were cheerful and accommodating through out the whole process.