Customer Ratings & Reviews

The communication before the install was appreciated. Phil kept me advised of the arrival time which was appreciated. A quick and thorough job. They were very careful and answered all my questions. They couldn’t have been better.

Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

The technician who set our sound bar was very professional and made sure it was set up to our sound preference.

I would really recomend this tv! loved everything about!

Dante and Jake did a great job in mounting our soundbar to our TV and leveling everything. The suggested a better mount than we had, which really made a difference. Great work!

The installer that came did this sound bar and also mounted our 65" Flat Screen TV. He did a great job and we've had no problems since the install. Recommend.

Always have the Geek Squad perform your installations, they are all incredible! Kind, clean, professional & so knowledgeable! They are truly the best, thank you Geek Squad!!!

Technician did a good job on the installation. My only complaint is he did not leave me the Samsung walm mounting hardware for my sound bar. I was thinking about mounting it on the wall..

We received an amazing service from Riley our geek squad technician. He was prompt, courteous, meticulous, and did an excellent job of mounting our sound bar as well as some other equipment that we purchased from Best Buy. I would highly recommend his services.

The Geek Squad installed the hearing devices that came with my new hearing aid to allow me to hear the TV without annoying my wife

The technician was fantastic... friendly, knowledgeable and professional. Highly recommend him to all.

Bose ARC sound bar was surpposed to be installed on the new TV but because the mounting bracket is delayed it was left on my furniture. Bestbuy never told about this not until the installation work was done and didn't say anything about when the mounting bracket is going to be in for installation. I called bestbuy to find out more information but got the run around everytime I called for over 3Hrs. If I don't get the information I need then I'm going to have my lawyer call them and notify the news media about this. This not the Bestbuy I used to know.

The agent review was on a level that I already knew. I expected a more detailed explanation as to why my speaker system was not working with the new TV. I would expect most sound systems to be compatible with most TV's.

The same 2 Geek Squad techs that installed in the living room returned to install sound bar and wall mount in the bedroom. They were perfect as they were on the first install a week earlier.

The guys were very professional and their work was very good. I have no problems with anything.

Everything went great with installing my Sonos sound bar. They were created in the using the Sonos mount and another mount it’s connected to the TV so didn’t have to stay on the wall

best buy installed and set up the sound bar, great service and very knowledgeable.

Ive had two separate televisions mounted and bith times the representatives were efficient, friendly and professional.

The Geek Squad mounted the tv, no problems except I had to have them come back and re-mount due to the location. They originally mounted it too high and was uncomfortable viewing. The re-mount worked great!

The agent installed the water line and ran it from the wall into the back of the LG Refrigerators. Then I was impressed that he took time to clean up behind himself great job I haven’t had any more problems of that kind.