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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,500 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They originally suggested a particular mounting device which works great with our new TV. The job was done cleanly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of the install fee! Tech agent Brent was terrific teaching me how to control everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have no issue with what was done need to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waiting for someone to come and finish connecting to existing remote system and connecting new sound bar and woofer to tv in bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad of Carmon and Hank did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were excellent in the work ethic and attention to details and making sure I was completely satisfied with the process and completion of the project. They certainly represented the Squad very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-Up with Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional, knowlegeable and completed the job in a timely manner. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great that came to the install the television and sound bar. Only wish we would have checked the sound with a movie in addition to music since I did not discover there was a sound delay until after Geek Squad left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy - Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys were great. They did have trouble putting soundbar on wall. However that was a problem Sony created. Soundbar came with no instructions and no measurement guidelines. So the Best Buy guys were having to measure and remeasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team member, Will, was able explain the purchase, return and exchange policy clearly and get me out the door quickly. Both wins in my book.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spendy service for a Simple Task

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spendy for what all is entailed in mounting a soundbar. It’s just power and two bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians came out, mounted tv, and sound bar. They communicated with us, were prompt, professional, knowledgeable, and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up is working perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the sound bar exactly as I wanted. They synced it up for me and made sure that I knew how to make any changes to sound settings before they left. I wouldn’t hesitate to use this service in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their products they are servicing. They look out for the best interest of the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin and Dre were fantastic. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Dre were great and installed and set my TV, Sound Bar and ring very quickly and they were very through in explaining everything they were doing and in showing us how to work it! Very satisfied with Justin and Dre!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always top notch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my wordy self, I can’t say enough about the service provided by the squad. Always on time, always dependable and most of the time fun to hang out with.. let them do the job, don’t trust yourself to hang the 75” tv...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional service, little expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my soundbar to a previously mounted tv. Looks great and was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must for your multiple devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and all devices. Tutorial on use very helpful. I would HIGHLY recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth every penny. Two technicians worked several hours to install our TVs and sound bars. Showed us how to operate everything. Got everything set up. Great employees. They knew their products very well. Glad we did this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technical service was excellent, punctual, fast, they left everything in use and orderly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad not only mounted my new 85" Sony but installed the Sony Sound Bar and synched everything for a perfect presentation. The President of the company was in the next day and he loved what he saw. Pure perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our sound bar and television and mounted them on a swing bar, which the had mounted to the wall. This was all done very professionally, while also giving us complete information on how to operate.

    I would recommend this to a friend