Customer Ratings & Reviews

I need Jason from geek to come back I did see how he connected the music center app to group speakers My reason for having Geek over is not resolved Thank You Rosemary Castro 5089712207

Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

The agents installed my new Sonos Beam sound bar and wireless speakers quickly and smoothly. Then they explained how it all worked together. We are extremely happy with our purchase and the installation.

The sound bar installation went really good they had to contact Sony to sundown new updates to the machine but the Best Buy associate hooking it up took care of everything and made it very easy on me I would highly recommend the set up

Geek Squad rocks! They came in and did it all and even exceeded my expectations in so many levels. I would highly recommend this add on!

Excellent service- the team was prompt, professional and did a fantastic job.

The young man that delivered and set up our tv and sound bar unit was professional, answered all questions. I would recommend anyone to use this service. The tv would have been very difficult for me to install because of the size and weight,as. Well as my age.

The crew did an exceptional job mounting my alll weather, outdoor speakers and setting up my amplifier system

Abby and her assistant did a really great job installing our new Samsung soundbar. She made sure everything was working properly and connected it to all the needed remotes.

the agents were very helpful and the set up was very smooth!

The actual installation was excellent, but a week late. Things happen, but on the original install date, Best Buy was a no show, no phone call, text or email. I called in the afternoon to get some information and was told they were behind and would not be coming. They rescheduled for 8 days later! It was very aggravating.

The two agents who managed the install were excellent: on-time, customer-friendly, knowledgeable and conscientious.

Bought 2 units for the mounting of 2 Samsung HDTVs 65inch Curved and 55 inch . This mounting bar is a economical unit that doesnt move but in my case thats great. Both units were installed by Geek Squad Agent Nick in a very professional manner. Thanks Nick!

The two young men who drove out to Darby (twice) to set up our new system were wonderful. They were knowledgeable, neat, professional, and friendly. I would hire them back in a second. Everything worked and continues to work. Well done you two!!!!

Fabulous. 2 gentlemen came from the Burlington store as a result of my person from the Salem NH store calling in sick. They were great and most helpful. Thank you

The guys were very pleasant and polite. I just felt a bit rushed to ask questions. My brain doesn’t work as fast as it did in days gone by. I could not have done what they did for me so I appreciate them.

Mounted my tv and sound bar and got it working with the cable company installer. Happy with their service and the customer interaction. Excellent job and I am more than happy with their installation.

The agent arrived a little early (he called first). He was very friendly and started his work immediately. He was very professional, answered all my questions, and made sure I was satisfied, Great job!!

Baldwin Best Buy location is the best. Fantastic customer service. Kawanny was awesome and helped me get everything I needed. The geek squad was fast and efficient.

The geek squad was great. I encountered several problems with my internet provider which resulted in the "squad" having to return to my home several times. They were always friendly and more than happy to help solve my problems