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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,500 reviews
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the sound bar quickly, and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv and sound bar, syncing the remotes and showing me and my wife how to use it. We were very happy with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and professional at both the mounting and set up as well as explaining the features of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful crew. We actually need to add another! I'm glad I received a reminder for the review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good advice and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, answered all my questions. Ease of setup and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Services not renedered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, there should be a disclosure statement for mounting the sound bar to the wall.The second Geek Sqaud memeber told us that he would not mount the sound bar on the wall beacause of the weight and where we asked it to be mounted. The other excuse was that the bar was to heavy for the supplied mounting brakcets. We paid X amount of $$$$ for them to mount it but it was not done. Why charge for a service that they will not do. We are trying to get a refund back from BestBuy for service not renedered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Major difficulty with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a little improvement in the sound on my TV since the sound bar was installed. I bought this item as a Christmas gift for my husband. It was suppose to be installed by Geek squad the week after Christmas. Unfortunately they cancelled 3x and finally managed to come out in March. After it was finally installed it kept turning on at 3am overnight and waking us up.They came out again and fixed it, but did not explain how to adjust the sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on installation. Explained the product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the sound bar on an appropriate mount and professionally mounted has made a big difference in looks and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came in & installed my new TV & Sound s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, set up my Sony 75" & connected my Yamaha Sound System. Everything works very well! They were in & out in no time. Very happy & pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Matt and Scott) did excellent job measuring the wall before mounting my devices. I recommend them to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she did a great job. Very impressed with her thoroughness. She did have to have us help but that's because, in spite of being told the price was based on two people, they only sent one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service offered by Best Buy. It can be pricy but you can’t argue with the quality of service. I hate wires to show and they did their magic by showing no wires. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott installed my new Sonos arc soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott is great and knowledgeable. He has helped us several times with electronics. He’s helped us with tv’s, internet tv setup, surround sound setup. He’s a wiz with Sonos too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squde—-Thank you so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and sound bar on the wall in my living room. They were very careful and professional. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They werr good once all the nonsense got sorted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good but bit of an attitude with one of the installers. The bigger issue was getting the installation even scheduled and then have it proceed. Geek Squad was needlessly difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tavares did a nice job. He let me know when the equipment became available and call me to arrange a good time to install. He worked through how to use the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick and Cody did a great job mounting 3 tvs and my soundbars. We are Super Bowl ready! They were on time, efficient, and cleaned up all the boxes. My total tech support is definately worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Soundbar and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time we have used the Geek Squad. They always show up when promised and a prepared the service we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were helpful, friendly and on time. Even went the extra mile (literally) to go back to the store to get a mounting bar that I didn't know I needed.

    I would recommend this to a friend