Customer Ratings & Reviews

Very much recommended . Technician had good knowledge and was able to complete on time.

There is a little improvement in the sound on my TV since the sound bar was installed. I bought this item as a Christmas gift for my husband. It was suppose to be installed by Geek squad the week after Christmas. Unfortunately they cancelled 3x and finally managed to come out in March. After it was finally installed it kept turning on at 3am overnight and waking us up.They came out again and fixed it, but did not explain how to adjust the sound.

Agents delivered the TV and Mounted the Sound Bar. They were very thorough, personable and clean. They also ensured I knew how to operate everything before they left. Great Job Geek Squad!

Excellent service every time we have used the Geek Squad. They always show up when promised and a prepared the service we need.

The installers were very timely, neat and explained this well

The agents installed my TV and sound bar on the wall in my living room. They were very careful and professional. I would recommend this to anyone.

Geek Squad (Rick) installed the wall mount for both the existing TV & the new sound bar quickly & efficiently,

First of all, there should be a disclosure statement for mounting the sound bar to the wall.The second Geek Sqaud memeber told us that he would not mount the sound bar on the wall beacause of the weight and where we asked it to be mounted. The other excuse was that the bar was to heavy for the supplied mounting brakcets. We paid X amount of $$$$ for them to mount it but it was not done. Why charge for a service that they will not do. We are trying to get a refund back from BestBuy for service not renedered.

Not sure now that I really needed the sound bar. Could have probably done without it. Geek squad did a good job seeing up tv and soundbar. Would have them come again if needed. Very helpful and two I had were very friendly.

Agent was nice and attentive but it took him a while to show up and then get the work done

The agents came in, set up my Sony 75" & connected my Yamaha Sound System. Everything works very well! They were in & out in no time. Very happy & pleased with their service.

Great view, hold a lot of storage , my only issue is the tape does hold well in the heat

The geek squad informed what type of sound bar mounts to so that it was attached to the tv and it moved in. Any direct the wall mount was turned to

Tavares did a nice job. He let me know when the equipment became available and call me to arrange a good time to install. He worked through how to use the equipment

she did a great job. Very impressed with her thoroughness. She did have to have us help but that's because, in spite of being told the price was based on two people, they only sent one.

Scott is great and knowledgeable. He has helped us several times with electronics. He’s helped us with tv’s, internet tv setup, surround sound setup. He’s a wiz with Sonos too

The Geek Squad folks were helpful, friendly and on time. Even went the extra mile (literally) to go back to the store to get a mounting bar that I didn't know I needed.

Love this service offered by Best Buy. It can be pricy but you can’t argue with the quality of service. I hate wires to show and they did their magic by showing no wires. Highly recommend!!

The installers did a great job installing the bracket and did not have to read directions they knew the equipment

addon soundbar connect and mounting is stable and high quality for the price, had in installed by geek squad