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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,500 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they showed up on time and did an excellent job. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the agents who came and mounted my TV up and connected all my services together, including hooking up my internet. I didn't have to do anything, but sit down and enjoying my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad that installed my TV was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my Samsung Q80 and sound bar were great! They were all very knowledgeable and efficient! They were also very pleasant in answering any of my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad informed what type of sound bar mounts to so that it was attached to the tv and it moved in. Any direct the wall mount was turned to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did great job made sure i was happy with install would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. Love Geek Squad. Set up & mounting great. Awesome service. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv and sound bar installation pacakage and it was everything I could’ve asked for. The guys were perfectionist and on time. Kept the work area clean and made sure everything was the way I liked it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience, never use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give negative stars I would. First appointment, tech only installed TV, said he didn't have time to install sound bar. Second confirmed, appointment, tech couldn't show up and I wasn't notified. Third appointment, tech didn't show up. Fourth appointment, tech called at 3:30 that he would be here at 4:30. I had confirmed with dispatched that the work had to be complete by 4PM. Need to reschedule yet again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar Mounting and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted TV and Sound bar and set everything up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phiiip & john did an exceptional job -they went out there way to explain everyting to me and my wife and took into acount that we are seniors--90 % 84

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Rick) installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Rick) installed the wall mount for both the existing TV & the new sound bar quickly & efficiently,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad service providers were great - professional, knowledgeable and efficient. I highly recommend them to anyone that needs a TV installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. The product is good but the additional price to add the soundbar bracket was way too much. I’m not sure it took them more than a couple minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for in house ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service is a great feature. The come and troubleshoot problems and fixes them with ease. Next service I will use is to work on my desktop computer and will be making an appointment soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and sound bar and showed me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much recommended . Technician had good knowledge and was able to complete on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marco and Kayla made all the difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and Kayla assembled everything, mounted everything and thoroughly went through the workings of the TV, sound bar and the remote. The Geek Squad is totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael did a great job! Very professional and would definitely use him again. Explained everything and left a card in case I had any questions after. Also did a great job cleaning up after installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my sound bar and speakers. The agent was very professional and knowledgeable. They answered any questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knows their business! Set up a home stereo system and covered every aspect imaginable making sure all bases were covered. They did an amazing job and we’re thrilled with the outcome.

    I would recommend this to a friend