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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,494 reviews
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad. Ready to rock when they are done. They explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute addition to a TV installation appointment. Product purchased had a defect, but GS agent was able to create a solution and make the product work. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, engaging, and proficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Carmelo was so professional! Would highly recommend total tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a 83” TV to the wall on a Sanus TV mount. Their workmanship is tremendously noticeable as the tv perfectly straight and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlmen that camee to setup my 85" wall mounted was absolutely fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TCL TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounter my TCL Q7 television and connected all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what they did or what happened. I just know nothing was messed up. So they did something right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbars are not easy to install and successfully sync with the TV, but thanks to the Geek Squad installer, our soundbar works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch plan , best buy is the go too for customer service , always communicative and best protection thanks guys they set it up nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! The installation and finished look came out flawless. We are very happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff assembled and connected soundbar to a new TV, Configured all the settings, explained the usage. Quick, efficient. No fault of the technician, but this is something that is easy enough to do, I could have done it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took their time to make it right, came out very nice. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar Installation was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed my Installation of my TV and Sound bar and all Blu-ray in one visit and made sure I knew how to operate everything and had no questions before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G-Squad is absolutely the best team out there for any install job; TV mount, Sound Bar, Audio Set up, just to mention a few. You can count on exceptional delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my tv and connected it to my less than impressive Klipsch sound bar quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crushes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Matt mounted tv and soundbar. They are an asset to BBuy. 10 out of 10. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate great services professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar connecting and mounting was done weeks ago. This should be a review for the TV MOUNT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was ontime and knew exactly how to mount 75" tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did an outstanding job. Both guys knew their business. They were pleasant and personable and answered all my questions. Worked diligently to complete the insatll and cleaned up all the packing material

    I would recommend this to a friend
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