Customer Ratings & Reviews

We were hesitant since this was an open box item but it works very well. It replace a 5.1 surround system and does very well depending on the sound source. Works great with DVD's, no so much with broadcast stations.

They mounted my TV and it looks awesome! Even though the soundbar didn’t work the first time, they even came back a 2nd time to help me figure it out. Very helpful.

This isvtheb2nd time I have had the Geek squad install and they reall knowbwhat they are doing

This technician from the Geek Squad was terrific. He knew exactly what he was doing; was very knowledgeable about the product and completed the setup in a reasonable amount of time. Was polite and professional.

Thomas from the Geek Squad was outstanding for our installation services. Thomas had excellent knowledge, great customer service skills and quality work.

I love love love love blah blah blah of this. I am so happy to be able to have the Sound bar mount it on the TV rather than on my

The geek squad has been here and I still don’t have sound coming through my sound bar he was just here on 6-11 today soon 6-12 I have no sound they are a very poor service

Installed sound bar quickly . Very professional installers Arrived in time frame and called ahead

Two agents fully outfitted in PPE, arrived promptly and asked questions relevant to my equipment placement. Installation was quick, efficient and working properly.

The order had been entered incorrectly by the Best Buy agent - but both the installers went out of their way to get this done correctly (Tofan and Thomas)

Tech showed up on time, was neat, clean and friendly. Instead of an installation he provided us with a removal, which is what we requested.

I purchased a new TV and a new soundbar. Having the Geek Squad do all the installation made everything seamless and the connection was fantastic!

Hassle free and very professional. The installers were very helpful and knowledgeable.

The guys on the Geek Squad arrived as scheduled to perform the job. They were nice and used their time wisely. They correctly installed my soundbar and it is functioning properly.

In addition to wall mount, TV mount and all connections, my sound bar was mounted to the new TV.

The staff installed my new mount in a very short time, then they activated the new sound bar, which eliminated all the confusing WiFi steps.

Geek Squad set up and mounting is excellent. They take care of everything and make good suggestions. However, due to the high price involved it is better when you use this for multiple installations.

Service was great, very knowledgeable and pleasant. Work was done efficiently and neatly

Delivery was within the time line and installation was done very professionally...”Mike” the installation tech was very professional in his workmanship and knowledge of the products installed

In addtion to the TV mount over the fireplace, we had the Geek Squad install our Samsung sound bar under the TV. The sound bar mount is mounted to the TV mount so the TV and sound bar mount move as one piece.