Customer Ratings & Reviews

Geek squad was awesome. Perfect install, went above and beyond to help us understand how everything works. Very polite and seemed to enjoy what they do.

Geek Squad was ontime and knew exactly how to mount 75" tv and sound bar

This isvtheb2nd time I have had the Geek squad install and they reall knowbwhat they are doing

The Geek squad guys did an amazing job getting us hooked up with all of our new audio and video equipment. Everything looks and sounds great.

Geek squad is the best. On time, courteous, friendly, and did a great job. We love the look of having the TV and sound bar mounted on the wall as opposed to sitting on a cabinet.

Installed sound bar quickly . Very professional installers Arrived in time frame and called ahead

Done professionally and without a hitch. Good follow up with installer.

These guys are very professional. When they got here the were very friendly and respectful of my house. They did a great job!

Geek squad was awesome. They were friendly and efficient. They worked with me to get my setup exactly where I wanted despite being a little different than their recommendations

Martin & Nelson were amazing! Very professional & the install of the 77” TV & Sound Bar exceeded my expectations! Thanks guys!! Evelyn Grabinski

I am very satisfied with the service Geek Squad provides. The Tech went above and beyond to make sure the service was done right.

In addition to wall mount, TV mount and all connections, my sound bar was mounted to the new TV.

Just had the soundbar fall off the wall when my wife was dusting it. Mind you she was using a feather duster and not really touching the soundbar but it came off the wall and looking at the mounting job done by the people bestbuy sent, they didn't even use the right screws!! I am not able to remount this to the wall. Thankfully I had our TV Stand in place so the sound bar didn't have far to go. HOWEVER this begs the question of how our dang TV is mounted!! If its the same terrible job then its only a matter of time before it comes crashing down! What in the heck?! How do i get someone from Bestbuy to come by and fix this mess?

Greatly appreciate great services professional and nice

Audio mount was not adaptable for my TV and had to be returned. The Squad tried but wouldn't support the weight of the speaker.

The agents connected the sound bar to the mounted tv and walked me through all the steps to get the app started. They also took the time to show me how to use the sound bar.

Installing our soundbar was transparent. Meaning he installed professionally, cleaned up and explained everything to us. He took care of our products as if they were priceless. An asset to geek squad.

Hassle free and very professional. The installers were very helpful and knowledgeable.

The installer didn’t seem like he wanted to be there. He wanted to do it the easiest way, not the best way (which would take longer). Also, the whole system of scheduling a repair or installation is ridiculously complex. Took me 10 mins to get through the prompts accurately to get me to the right place. Took another 45 mins for an agent to find my order and then to schedule a repair. I wouldn’t buy this service again

They answered some questions I had about tech. I had questions about the television and sound bar I recently required. They show me some things I didn't know.