4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,500 reviews
  • Rated 5 out of 5 stars

    Geek squad installs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome. Perfect install, went above and beyond to help us understand how everything works. Very polite and seemed to enjoy what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was ontime and knew exactly how to mount 75" tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gasr & Easy Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isvtheb2nd time I have had the Geek squad install and they reall knowbwhat they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an amazing job getting us hooked up with all of our new audio and video equipment. Everything looks and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. On time, courteous, friendly, and did a great job. We love the look of having the TV and sound bar mounted on the wall as opposed to sitting on a cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed sound bar quickly . Very professional installers Arrived in time frame and called ahead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done professionally and without a hitch. Good follow up with installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional. When they got here the were very friendly and respectful of my house. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome. They were friendly and efficient. They worked with me to get my setup exactly where I wanted despite being a little different than their recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin & Nelson Were Amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin & Nelson were amazing! Very professional & the install of the 77” TV & Sound Bar exceeded my expectations! Thanks guys!! Evelyn Grabinski

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the service Geek Squad provides. The Tech went above and beyond to make sure the service was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-on Soundbar Connect & Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to wall mount, TV mount and all connections, my sound bar was mounted to the new TV.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Was happy with the purchase but the install? NO!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had the soundbar fall off the wall when my wife was dusting it. Mind you she was using a feather duster and not really touching the soundbar but it came off the wall and looking at the mounting job done by the people bestbuy sent, they didn't even use the right screws!! I am not able to remount this to the wall. Thankfully I had our TV Stand in place so the sound bar didn't have far to go. HOWEVER this begs the question of how our dang TV is mounted!! If its the same terrible job then its only a matter of time before it comes crashing down! What in the heck?! How do i get someone from Bestbuy to come by and fix this mess?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate great services professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent GEEK squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio mount was not adaptable for my TV and had to be returned. The Squad tried but wouldn't support the weight of the speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the sound bar to the mounted tv and walked me through all the steps to get the app started. They also took the time to show me how to use the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing our soundbar was transparent. Meaning he installed professionally, cleaned up and explained everything to us. He took care of our products as if they were priceless. An asset to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and very professional. The installers were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Painfully Arduous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer didn’t seem like he wanted to be there. He wanted to do it the easiest way, not the best way (which would take longer). Also, the whole system of scheduling a repair or installation is ridiculously complex. Took me 10 mins to get through the prompts accurately to get me to the right place. Took another 45 mins for an agent to find my order and then to schedule a repair. I wouldn’t buy this service again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The employees that helped me were very informative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered some questions I had about tech. I had questions about the television and sound bar I recently required. They show me some things I didn't know.

    I would recommend this to a friend