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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,494 reviews
  • Rated 5 out of 5 stars

    The team did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of three ppl were great. Got the sound bar mounted and programmed. But I don’t like to Sonos sound bar or bass and want to return them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just plain sloppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and the installation team were a great disappointment. They did not pick up after themselves, left packing material and the boxes in our living room. I also discovered when I tried to watch our first movie that hey didn’t even complete the installation. We had to wait 20 minutes while the soundbar software updated Overall I do not recommend using Geek Squad for AV installation services

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The employees that helped me were very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered some questions I had about tech. I had questions about the television and sound bar I recently required. They show me some things I didn't know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the sound bar to the mounted tv and walked me through all the steps to get the app started. They also took the time to show me how to use the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bravia Google TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great, and professional. I enjoy every day all the TV installation that was done and completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in bedroom. Very professional service. They went out of their way to make sure my sound at was mounted sturdily tongue tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install and set up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech we very informative and make sure we understood how to operate. They make sure the connections with HTC we operational WELL DONE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did every thing for us from unpacking the parts to installing in the location decided on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clem and Dillion were super helpful teaching me how to use the sound bar and new TV purchased. These two are rock star status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound at was too old and didn’t have the proper inputs ts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing our soundbar was transparent. Meaning he installed professionally, cleaned up and explained everything to us. He took care of our products as if they were priceless. An asset to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv’s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv’s for me but did not connect the tv to any of my devices. They did a good job mounting my tv’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our sound bar at the same time that they mounted our new TV. They were very polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Squad did a fast and great job. I am very glad I purchased the install assistance with my purchase, they set up the soundbar, DVD player and TV so fast and showed me how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV and sound bar and explained all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the television quickly and made sure it was sturdy and working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional, and explained everything I needed to know. They connected all my apps on the tv. I didn’t have to do anything but turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. I have had them install a lot of products I purchased from Best Buy. They are a life saver. Professional, knowledgeable, helpful, and a pleasure to have in your home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was prompt, contacted me ahead of time. Made sure I knew what they were doing and help me understand what each item did. Set up was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of the sound bar went very smooth and the tech was very helpful in explaining what he was doing and how to work they remote

    I would recommend this to a friend
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