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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,500 reviews
  • Rated 5 out of 5 stars

    Great service to be added to TV mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this be used in conjunction with the TV mount service, as they're able to hide the wires while making sure it's centered with the TV and placed at the desired height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation was done right. They mounted my TV and soundbar. Good service. Good appointment times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy was AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about your Geek Squad employee! He was so helpful, professional, and patient with my questions. I would request him again if I ever need Geek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar install went smoothly, tech people were polite, knowledgeable and worked wuickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was Great, they were helpful, professional and fast. I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices that purchased were finally installed it took two weeks to be installed and know one has contacted me for about this situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Techs were knowledgeable and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys suck. They put the tv and sound bar on the wall but they offered no help in the set up. You are much better off If you have a handy that is cheaper. The first group left a wire exposed in between the sound bar and tv .. I ended up calling a second group to hide that wire . Both groups offered no help in setting up the system . You are better off finding a cheaper handy man to put the tv and sound bar on the wall because they offer no help in setting things up .. I gave one star because the TV and sound bar haven’t fallen off the wall ( yet) ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Part of TV mounting and installation. If i could request my next installer, Daryl is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came to set up the TV were superb... came on time, were friendly and knew what they were doing Ansbro talking about. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talking sound bar!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar talks loudly when ever buttons are pushed and I don't know how to stop that. Otherwise it was done very well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!! Excellent service after they finished they even vacuum it so it super clean job!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average rated install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me setting up my TV remote to control my sound bar wasn’t feasible. It was. Second guy was late, so I had to help with bringing product down. The other guy attempted to drag entire box upstairs while clearly dragging across my ceiling. End result still looked good though and functions!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad used these tool to mount my TV and soundbar to the wall in no time. It would of taken me forever to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the TV. The sound bar was set up quickly and turned on as soon as the Tv was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took additional time and care to ensure it was mounted perfectly beneath our TV. Looks exactly as envisioned and hoped for. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is very flexible and provide very good protection service too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient is his work. He made sure everything and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad out twice. Both times they were exceptional with product knowledge and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reconnected my sound bar and other devices after mounting my TV over my fireplace. Thank you Geek Squad!!!

    I would recommend this to a friend