The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,345 reviews
Rated 5 out of 5 stars
Perfect Install! Geek Squad Is The Way To Go!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had Geek Squad mount my new 83” LG G5, and they did an incredible job. The mount I had needed to be repositioned, and they handled it perfectly — leveled it out, secured everything, and made sure the swivel cleared the top of my fireplace mantle for the best viewing angles.
The team was friendly, professional, and clearly knew their stuff. They took their time to get every detail right and left the setup looking flawless. 100% worth every penny for the peace of mind and the clean, precise finish.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good experience with install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The were excellent and really nice kids. Installation was completed quickly (for what it was). Everything was tested and working explained. Would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Professionals
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Larry and his partner were very fast, efficient and conscientious during the install. Larry gave us a peace of mind knowing and seeing that he knew exactly what he was doing. Very professional. Highly recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my TV perfectly!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys were awesome, prompt, and got the job done better than I could have myself. I will definitely use them in the future on the larger tvs.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent and professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent and worth the money. The guys who did the install were efficient, on time, and did a wonderful job. They installed a 77 inch G4 OLED above my fireplace. Took them maybe an hour but they were so personal and made sure I was satisfied before they left. The hooked up all my components and soundbar.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was very professional! Very Happy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who came from BestBuy were awesome, they were very professional made sure installing my new tv was to my liking and in height while setting it all up above my fireplace. They were very careful with everything and gave me instructions as well as helping me install apps and how to use everything. Matt is an awesome tech as well I learned allot. Great job!! Very pleased.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was on time and did a great job on TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad service installing the TV was exceptional. I have an older house with plaster/latus/2X4 construction. I was afraid to mount the TV myself even thought the newer TV's are not that heavy. They did a great job and they were fun to work with. They also helped me move my older Samsung TV (90lbs) out of the way and into a corner of the living room.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed a new TV mount and TV for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad did an excellent job installing my TV and speakers. I will always recommend them to my friends and families.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Is Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been amazed at how professional my Tv Samsung art frame installers were. Also when I called in for additional Sonos speaker help, the tech was very courteous and helped me with my new install questions. Here’s the before and after photo.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Guys!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! These guys were top notch. They went above and way beyond what they were hired to do. They helped fix all the problems a competitor's sevice created in my home. They also took their time making sure all of my external devices were hooked up properly. They also made sure I understood how everthing worked together. I would recommend these two guys over and over again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad made our idea a reality.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad mounting this 75" over my fireplace. They had no issues and in my opinion di a fantastic job.
I would recommend this to a friend
Rated 4 out of 5 stars
Professional and easy to work with but dissap.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional squad and did a good job overall. I had left the plastic tape on the sides intact so tv stays clean during installation handling. Dissapointed that had 2 dents inside and by the time the installation was completed and I removed the film, too late to return. Best Buy protection doesn’t cover this either so please inspect and remove all tape on the bevels etc to check. I am not sure why buy the protection from Best Buy if this is not covered?
I would recommend this to a friend
Rated 5 out of 5 stars
Professional install done right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I almost got a handyman to install my tv’s but I am so glad I did not. Jennifer and her team were true professionals and had all the extra equipment needed to complete the install and do it right. They measured to perfection and made sure everything worked correctly as they know what they are doing. They do it every day so there’s comfort in that. I will definitely recommend this service to anyone wanting to get it done right the first time with a guaranteed back up. Jennifer was outstanding.
I would recommend this to a friend
Rated 5 out of 5 stars
Difficult TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad mounted my very difficult TV. There was only a half an inch to work with between the fireplace mantle and the ceiling. It was a tough job but they did it perfectly. I didn’t think it was going to be possible, but they did it!!
I would recommend this to a friend
Rated 5 out of 5 stars
Thank you for the quality installation of the TV!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was very professional and neat! It was nice that masters treated us with understanding and did exactly as we asked
I would recommend this to a friend
Rated 5 out of 5 stars
Trust the Experts!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team did a great job on communicating and listening to my concerns. The setup itself was great! I loved not having to have to ask someone to come help me this weekend to set it up. They were very thorough in making sure it was set to my liking. Would recommend them for any instillation after this great service!
I would recommend this to a friend
Rated 5 out of 5 stars
Tv mounted on my wall
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely satisfied with the Geek Squad service. Ana and her teammate arrived around 9:00am, well within the timeframe I was told and had my tv up in 30-45 minutes. Very efficient indeed. Her teammate was also kind enough to remove the cable sticking around. Oh, and they mounted it as close to the wall as possible! Very pleased with the outcome.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed TV mount above fireplace
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The mounting in and of itself was good. They did damage a small part of my fireplace but Best Buy handled it and repairs were made. Overall happy that I had it installed.
I would recommend this to a friend
Rated 5 out of 5 stars
TV Installed Easily
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They had to drill through a porcelain wall. It was difficult, but they did it.
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommend this service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My new tv was installed promptly and correctly. The technicians were terrific.